Leonardo Hotels UK & Ireland | Formerly Jurys Inn is hiring: RECEPTIONIST in Che

Overview

Join to apply for the RECEPTIONIST role at Leonardo Hotels UK & Ireland | Formerly Jurys Inn

As a Receptionist you’ll be a face of the hotel, bringing a warm and friendly personality to work every day. You’ll be stepping into a busy role as part of a vibrant team, acting as an ambassador for the hotel and the first point of contact for guests. You’ll manage the check-in and check-out processes and provide guests with five-star service.

Note: The original posting included additional marketing and company-wide messaging not essential to the role description; this refined version focuses on the role responsibilities and requirements.

Responsibilities

• Be the first point of contact for guests and provide a welcoming, professional experience.
• Manage check-in and check-out procedures efficiently and accurately.
• Offer guests local knowledge, guidance, and recommendations to ensure a great stay.
• Coordinate with hotel teams to ensure smooth guest service and operations.
• Maintain a courteous and dependable presence for guests and colleagues.

Requirements / Ideal Candidate

• Be yourself and bring a positive, customer-focused attitude.
• Be passionate about making a difference and open to new ideas.
• Maintain courtesy to guests and colleagues at all times.
• Have strong organizational skills and be a dependable, reassuring presence for guests.

Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe.
• Company-wide recognition schemes and vouchers for high-street shopping.
• Meals at work.
• Talent referral bonuses for recommending new colleagues.
• Regular team events, celebrations, and wellness initiatives.
• Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support.
• Ongoing training programmes with clear progression paths.

About Leonardo Hotels

Leonardo Hotels operates over 270 hotels across the United Kingdom and Europe, with a growing presence in the UK & Ireland. The group focuses on genuine hospitality and career development across its brands and locations.