Receptionist Job at Hilton Worldwide, Inc. in Holiday

Overview

Job Description - Receptionist (HOT0BXSX)

Receptionist – DoubleTree by Hilton, London - Tower of London, 7 Pepys Street, London EC3N 4AF

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Note: This is a full-time, 40-hour contract. For this role, you must be fully flexible between 6 a.m. and 11 p.m.

A WORLD OF REWARDS:

Hourly Rate of £13.39

Smart uniform provided

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Responsibilities

• A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
• You will join the Front Office team, working in the Reception area of the hotel.
• You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
• Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
• Every job makes the stay. At Hilton, it matters where you stay.

Qualifications / Requirements

• Fully flexible between 6 a.m. and 11 p.m. for this role.
• Friendly, positive, and passionate team player with a desire to deliver exceptional guest service.

Job Details

Job Number: HOT0BXSX

Job Family: Guest Services, Operations, and Front Office