Senior Business Analyst Job at Nucoro (acquired by Backbase) in Atlanta

Overview

Senior Business Analyst role at Nucoro (acquired by Backbase). Hybrid work in Atlanta – Services.

What you’ll do

• You work closely with both our customers and the Backbase UX design and development teams. You are the product owner for a project and guide the team in making the right choices to maximize success for the project and the customer. Our customers and implementation partners see you as a trusted consultant. Together we work to successfully deliver our enterprise solution and achieve our customers’ goals.
• With the multi-disciplinary and internationally diverse teams at Backbase, you will analyze, capture, and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. You translate challenges into actionable items and help overcome project-specific obstacles.
• On the customer side, you will manage expectations and help translate their vision into a sound project backlog. You may need knowledge of Agile development methodologies and be able to organize engaging workshops with customers to identify all of the technical requirements needed.

Responsibilities

• Lead engaging workshops with customers to identify all functional requirements needed.
• Act as the customer’s proxy product owner for projects and guide the team in making the right choices to maximize project and customer success.
• Define and actively improve best practices in day-to-day work and provide guidance to clients on the best usage of our product and customization.
• Collaborate with Backbase R&D to explore out-of-the-box options and recommend enhancements when product cannot be used as-is.
• Translate customer’s vision into a sound project backlog and manage expectations on the customer side.
• Contribute to the BA Chapter/Guild and provide mentoring to Junior Business Analysts.

Who you are

• You hold a university degree (preferable business or IT related).
• You have 8+ years of experience as a Business Analyst in the field.
• You have experience working with digital banking products (commercial or business banking).
• You have excellent English communication skills and are comfortable interacting with stakeholders within Backbase and potential customers at various levels.
• You demonstrate strong analytical and evaluative skills and can translate customer pain points into detailed product requirements.
• Organizational and cultural sensitivity comes naturally to you.
• You have experience working in an Agile/Scrum environment.
• You can execute product gap analysis based on gathered requirements to maximize project and customer success.
• You know your way around requirements management, process modeling, and development methodologies.

Benefits & Culture

• Culture: Our perks include insurance options, free daily lunches, commuter options, regular social events, flexible dress code, and high-spec equipment.

See also

• Senior Backend Engineer – Krakow
• Security Director – Krakow
• Senior Business Analyst – Atlanta

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Research, Analyst, and Information Technology

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