It Support Technician Job at TEKsystems in Gatesville

Overview

TEKsystems is seeking a dedicated and self-motivated IT Support Contractor to provide on-site technical support and serve as an IT liaison within correctional medical clinics located in Gatesville, TX. This role is ideal for individuals who enjoy hands-on technical work across multiple locations and prefer a dynamic work environment. Veterans transitioning from military service are strongly encouraged to apply.

Responsibilities

• Provide technical support for desktop computers, laptops, printers, scanners, and other hardware.
• Troubleshoot and resolve local network and broadband connectivity issues.
• Perform cable installations for network, telephone, and video systems.
• Collaborate with vendors to implement and support new technologies within the facilities.
• Maintain and deploy system images in accordance with departmental standards.
• Assist staff with software and hardware functionality.
• Monitor and report on desktop, server, and network performance to senior technicians and management.
• Ensure compliance with internal controls and reporting structures.

Technical Skills & Tools

• Remote desktop tools (e.g., VNC)
• Microsoft Active Directory & Group Policy Objects
• Windows Server administration
• Networking technologies: T1, Fiber Optics, Ethernet switches, Cisco routers
• Wireless access point configuration and support
• Symantec Ghost for imaging and deployment
• Software deployment and terminal emulation tools
• Support for laser and desk jet printers, scanners
• Experience with electronic time capture systems

Qualifications

• Technical support, Customer service, Desktop, Help desk support, Windows 10, Active directory
• Comfortable working independently with minimal supervision
• Enjoys traveling between multiple sites and working in varied environments
• Strong troubleshooting and problem-solving skills
• Excellent communication and collaboration abilities
• Prior experience in IT support, especially in healthcare or correctional settings, is a plus
• NO PRIOR CRIMINAL HISTORY

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, benefits for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace

This is a fully onsite position in Gatesville, TX.

Application Deadline

This position is anticipated to close on Sep 19, 2025.

About TEKsystems

We are partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We are a leading provider of business and technology services. Our expertise includes strategy, design, execution and operations to unlock business value. We work with 80,000 colleagues and 6,000+ customers, including many Fortune 500 companies, across North America, Europe and Asia. TEKsystems and TEKsystems Global Services are Allegis Group companies.