Oliver Wyman
Oliver Wyman - Executive Assistant - New York - Chicago
Oliver Wyman, Chicago, Illinois, United States, 60290
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies. Job Overview
The Oliver Wyman Actuarial Consulting team is seeking an organized and enthusiastic Executive Assistant to support up to 3 Partners. This is a hybrid role that requires 3 days per week in our office; there is no option to be fully remote. Key Responsibilities
Business Development Build relationships with clients and client EAs Understand the business goals and objectives of each supported Partner and help push them forward proactively Maintain and update current list of contacts and business activities in CRM database Track and maintain sales activity/pipeline with each Partner Proactively spot clients that haven’t been called upon and/or who need follow up Execute requested follow-up calls for client mailings Assist the Marketing Department with the co-ordination of customized mailings Prepare letters, proposals and other documents using Oliver Wyman formatting styles Calendaring Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up Assist with scheduling for complex projects as requested by the Partner and/or project team Travel Arrangement Coordinate travel and accommodation, book cars, rail tickets, etc. Develop understanding of Partner scheduling and travel preferences Coordinate travel efficiently by grouping client meetings where possible Daily administration Work with HC to obtain work permits and visas Manage documents and project deliverables when requested Notify staffing and Practice EAs of extensions/re-negotiations Manage storage or disposal of confidential client information Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary Timesheet and Expense Reporting Prepare weekly timesheets for each assigned Partner Prepare all expense reports and/or delegate to a team assistant when necessary Team Support Provide coverage for EAs who are out of the office to ensure seamless support to Partners Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm Provide training and support to new EAs Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team Experience Required
Bachelor’s degree preferred At least 3 years’ experience in an administrative or customer service role Experience in financial services, management consultancy and/or professional services environment is a plus Technical Skills
Excellent Word, PowerPoint and Excel skills Expert knowledge of Outlook Knowledge of Salesforce a plus, but not necessary Skills and Attributes
Problem solver – able to work with other teams and staff to reach viable solutions Strong service focus – dedicated to meeting expectations and delivering high-quality work Excellent communicator and negotiator – able to interact effectively across levels and cultures Discretion and confidentiality, maturity and sound judgment Strategic thinking and ability to contribute to departmental development Resilience in a fast-paced environment with the ability to manage multiple tasks Self-starter with initiative and ability to work with little supervision Collaborative team player with a positive attitude Organized, detail-oriented and ability to adapt to change Compensation: The applicable base salary range for this role is $53,000 to $95,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and applicable minimum wage requirements. This position may be eligible for performance-based incentives. A competitive total rewards package includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs, and employee assistance programs. Marsh McLennan is committed to a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnicity, gender, nationality, parental status, and other characteristics protected by law. If you need accommodation, please contact reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work; all colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one anchor day per week for in-person collaboration.
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Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1,000 companies. Job Overview
The Oliver Wyman Actuarial Consulting team is seeking an organized and enthusiastic Executive Assistant to support up to 3 Partners. This is a hybrid role that requires 3 days per week in our office; there is no option to be fully remote. Key Responsibilities
Business Development Build relationships with clients and client EAs Understand the business goals and objectives of each supported Partner and help push them forward proactively Maintain and update current list of contacts and business activities in CRM database Track and maintain sales activity/pipeline with each Partner Proactively spot clients that haven’t been called upon and/or who need follow up Execute requested follow-up calls for client mailings Assist the Marketing Department with the co-ordination of customized mailings Prepare letters, proposals and other documents using Oliver Wyman formatting styles Calendaring Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up Assist with scheduling for complex projects as requested by the Partner and/or project team Travel Arrangement Coordinate travel and accommodation, book cars, rail tickets, etc. Develop understanding of Partner scheduling and travel preferences Coordinate travel efficiently by grouping client meetings where possible Daily administration Work with HC to obtain work permits and visas Manage documents and project deliverables when requested Notify staffing and Practice EAs of extensions/re-negotiations Manage storage or disposal of confidential client information Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary Timesheet and Expense Reporting Prepare weekly timesheets for each assigned Partner Prepare all expense reports and/or delegate to a team assistant when necessary Team Support Provide coverage for EAs who are out of the office to ensure seamless support to Partners Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm Provide training and support to new EAs Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team Experience Required
Bachelor’s degree preferred At least 3 years’ experience in an administrative or customer service role Experience in financial services, management consultancy and/or professional services environment is a plus Technical Skills
Excellent Word, PowerPoint and Excel skills Expert knowledge of Outlook Knowledge of Salesforce a plus, but not necessary Skills and Attributes
Problem solver – able to work with other teams and staff to reach viable solutions Strong service focus – dedicated to meeting expectations and delivering high-quality work Excellent communicator and negotiator – able to interact effectively across levels and cultures Discretion and confidentiality, maturity and sound judgment Strategic thinking and ability to contribute to departmental development Resilience in a fast-paced environment with the ability to manage multiple tasks Self-starter with initiative and ability to work with little supervision Collaborative team player with a positive attitude Organized, detail-oriented and ability to adapt to change Compensation: The applicable base salary range for this role is $53,000 to $95,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and applicable minimum wage requirements. This position may be eligible for performance-based incentives. A competitive total rewards package includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs, and employee assistance programs. Marsh McLennan is committed to a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnicity, gender, nationality, parental status, and other characteristics protected by law. If you need accommodation, please contact reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work; all colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one anchor day per week for in-person collaboration.
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