Via
Overview
Join to apply for the
General Manager
role at
Via . Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As
General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it — making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You’ll Do
Manage the on-site daily operations of Via’s service in Mobile Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a around-the-clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via’s external partners Develop clear metrics for the team and visibility into results against KPIs and priorities on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment Who You Are
Experienced operations manager, with at least 8-10 years of experience You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility You are a savvy and tactful communicator: you intuitively find the right tone in every situation You desire to foster a culture deeply committed to providing a world class customer service experience You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously You are an experienced and exceptional leader: people love working with you and you have extensive experience leading support teams You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don’t accept the status quo and are always looking for creative solutions Experience working in transit is a plus Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Base salary range: $110,000-$160,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching Via builds technology that changes how the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to improve how the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Software Development Referrals increase your chances of interviewing at Via by 2x
#J-18808-Ljbffr
Join to apply for the
General Manager
role at
Via . Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As
General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it — making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You’ll Do
Manage the on-site daily operations of Via’s service in Mobile Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a around-the-clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via’s external partners Develop clear metrics for the team and visibility into results against KPIs and priorities on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment Who You Are
Experienced operations manager, with at least 8-10 years of experience You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility You are a savvy and tactful communicator: you intuitively find the right tone in every situation You desire to foster a culture deeply committed to providing a world class customer service experience You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously You are an experienced and exceptional leader: people love working with you and you have extensive experience leading support teams You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don’t accept the status quo and are always looking for creative solutions Experience working in transit is a plus Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Base salary range: $110,000-$160,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching Via builds technology that changes how the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to improve how the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing Software Development Referrals increase your chances of interviewing at Via by 2x
#J-18808-Ljbffr