Via Transportation Inc
Overview
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. General Manager
role overview: This is a first-of-its-kind, intermodal transit service. It is a fast-paced, people-facing role that spans entrepreneurship, business development and operations management. You will be building the plane while flying it, with a focus on leadership and operational excellence.
Responsibilities
Manage the on-site daily operations of Via’s service in Mobile Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via’s external partners Develop clear metrics for the team and visibility into results against KPIs and priorities on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment
Qualifications
Experienced operations manager, with at least 8-10 years of experience Independent self-starter who thrives in fast-paced environments and accepts a high level of responsibility Savvy and tactful communicator with the ability to adjust tone appropriately Desire to foster a culture committed to providing world-class customer service Detail-oriented executor who is action-oriented and able to operate autonomously Proven leadership experience with the ability to motivate and develop teams Flexible and adaptable, able to respond quickly to change Proven track record of managing teams (3-5 years) and developing people Ability to manage multiple tasks, delegate, prioritize and take responsibility Problem solver who looks for creative solutions Experience working in transit is a plus Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment
Compensation and Benefits
Final salary determined by experience, knowledge and skills. Salary shown does not include equity or variable pay, where applicable. Base salary range: $110,000-$160,000 Generous and comprehensive benefits package, including free medical plans and 401K matching
We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — reducing carbon emissions, minimizing private car reliance, and providing accessible, efficient, and affordable ways of getting around.
Via was founded to go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
#J-18808-Ljbffr
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. General Manager
role overview: This is a first-of-its-kind, intermodal transit service. It is a fast-paced, people-facing role that spans entrepreneurship, business development and operations management. You will be building the plane while flying it, with a focus on leadership and operational excellence.
Responsibilities
Manage the on-site daily operations of Via’s service in Mobile Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via’s external partners Develop clear metrics for the team and visibility into results against KPIs and priorities on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment
Qualifications
Experienced operations manager, with at least 8-10 years of experience Independent self-starter who thrives in fast-paced environments and accepts a high level of responsibility Savvy and tactful communicator with the ability to adjust tone appropriately Desire to foster a culture committed to providing world-class customer service Detail-oriented executor who is action-oriented and able to operate autonomously Proven leadership experience with the ability to motivate and develop teams Flexible and adaptable, able to respond quickly to change Proven track record of managing teams (3-5 years) and developing people Ability to manage multiple tasks, delegate, prioritize and take responsibility Problem solver who looks for creative solutions Experience working in transit is a plus Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment
Compensation and Benefits
Final salary determined by experience, knowledge and skills. Salary shown does not include equity or variable pay, where applicable. Base salary range: $110,000-$160,000 Generous and comprehensive benefits package, including free medical plans and 401K matching
We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — reducing carbon emissions, minimizing private car reliance, and providing accessible, efficient, and affordable ways of getting around.
Via was founded to go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
#J-18808-Ljbffr