U.S. Bank
Client Relationship Consultant 3 (Banker) - Belltown - Seattle, WA
U.S. Bank, Seattle, Washington, us, 98127
Client Relationship Consultant 3 (Banker) - Belltown - Seattle, WA
Join to apply for the
Client Relationship Consultant 3 (Banker) - Belltown - Seattle, WA
role at
U.S. Bank . At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed is our priority. A career with U.S. Bank offers opportunities to discover what makes you thrive at every stage of your career. Job Description Client Relationship Consultants build relationships with customers, engaging them via in-person, by appointment, and virtual channels to provide the best possible counsel with a digital-first mindset. Responsibilities include assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on deposit and loan products and services, and recommending solutions based on each customer’s goals and needs. Key duties include proactive outreach and follow-up with clients, identifying solutions for new and existing clients, maintaining knowledge of consumer and business banking products and services (including digital products), ensuring a consistent optimal client experience, greeting clients, processing basic transactions, and collaborating with branch team members to serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products and services to meet financial needs, and leverage resources and technologies to optimize the client experience with accuracy. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. The registration process includes a criminal background and credit check. Failure to meet NMLS requirements may result in offer rescission or termination of employment. Basic Qualifications High school diploma or equivalent Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience Proven ability to build and foster relationships with clients through proactive outreach and follow-up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively Experience in the financial services industry preferred If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Benefits vary by role, location or hours and include: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holidays Adoption assistance Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year where allowed by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected by applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system. Learn more about the E-Verify program. The salary range reflects figures based on the primary location listed first. Actual range may differ by location. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity purchase, 401(k) contribution and pension (all benefits subject to eligibility). Pay Range: $24.23 - $32.31 U.S. Bank will consider qualified applicants with arrest or conviction records. Background checks are conducted consistent with applicable local laws and federal requirements. Some positions may also be subject to FINRA, NMLS registration, Reg Z, Reg G, OFAC, NFA, FCPA, Bank Secrecy Act, the SAFE Act, and/or other ethics or safety guidelines. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Note:
Posting may be closed earlier due to high volume of applicants.
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Join to apply for the
Client Relationship Consultant 3 (Banker) - Belltown - Seattle, WA
role at
U.S. Bank . At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed is our priority. A career with U.S. Bank offers opportunities to discover what makes you thrive at every stage of your career. Job Description Client Relationship Consultants build relationships with customers, engaging them via in-person, by appointment, and virtual channels to provide the best possible counsel with a digital-first mindset. Responsibilities include assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on deposit and loan products and services, and recommending solutions based on each customer’s goals and needs. Key duties include proactive outreach and follow-up with clients, identifying solutions for new and existing clients, maintaining knowledge of consumer and business banking products and services (including digital products), ensuring a consistent optimal client experience, greeting clients, processing basic transactions, and collaborating with branch team members to serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products and services to meet financial needs, and leverage resources and technologies to optimize the client experience with accuracy. This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. The registration process includes a criminal background and credit check. Failure to meet NMLS requirements may result in offer rescission or termination of employment. Basic Qualifications High school diploma or equivalent Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience Proven ability to build and foster relationships with clients through proactive outreach and follow-up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively Experience in the financial services industry preferred If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. Our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Benefits vary by role, location or hours and include: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holidays Adoption assistance Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year where allowed by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected by applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system. Learn more about the E-Verify program. The salary range reflects figures based on the primary location listed first. Actual range may differ by location. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity purchase, 401(k) contribution and pension (all benefits subject to eligibility). Pay Range: $24.23 - $32.31 U.S. Bank will consider qualified applicants with arrest or conviction records. Background checks are conducted consistent with applicable local laws and federal requirements. Some positions may also be subject to FINRA, NMLS registration, Reg Z, Reg G, OFAC, NFA, FCPA, Bank Secrecy Act, the SAFE Act, and/or other ethics or safety guidelines. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Note:
Posting may be closed earlier due to high volume of applicants.
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