U.S. Bank
Client Relationship Consultant 3 (Banker) - Seattle, WA
U.S. Bank, Seattle, Washington, us, 98127
Overview
Base pay range: $24.23/hr - $32.31/hr. At U.S. Bank, we’re on a journey to do our best. This role involves building relationships with customers across in-person, appointment, and virtual channels, providing banking counsel with a digital-first mindset, and educating clients on available products and services. Responsibilities
Build and foster client relationships through proactive outreach and follow-up. Identify banking solutions based on clients’ needs and engage with clients effectively. Maintain knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent optimal client experience by greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products to meet financial needs. Leverage available resources and technologies to optimize client experience with operational excellence and accuracy. Licensing and compliance
This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. You will undergo the required registration process, including a criminal background and credit check. Failure to meet or maintain any NMLS requirements may result in offer rescission or employment termination. Qualifications
Basic Qualifications
High school diploma or equivalent Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow-up Ability to engage and communicate effectively with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self-service technologies Ability to identify a customer’s true needs while leveraging a digital-first mindset Demonstrated ability to make appropriate recommendations that meet customer needs, both reactively and proactively Experience in the financial services industry preferred If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits
Our benefits and total rewards consider our team members’ whole selves. Benefits may vary by role, location, or hours and typically include: Healthcare (medical, dental, vision) Basic and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (two to five weeks, depending on salary grade and tenure) Up to 11 paid holidays Adoption assistance Sick and Safe Leave accruals U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Other
E-Verify: U.S. Bank participates in the E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. Posting may close earlier due to high volume of applicants.
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Base pay range: $24.23/hr - $32.31/hr. At U.S. Bank, we’re on a journey to do our best. This role involves building relationships with customers across in-person, appointment, and virtual channels, providing banking counsel with a digital-first mindset, and educating clients on available products and services. Responsibilities
Build and foster client relationships through proactive outreach and follow-up. Identify banking solutions based on clients’ needs and engage with clients effectively. Maintain knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent optimal client experience by greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Educate clients on emerging and self-service digital products to meet financial needs. Leverage available resources and technologies to optimize client experience with operational excellence and accuracy. Licensing and compliance
This position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. You will undergo the required registration process, including a criminal background and credit check. Failure to meet or maintain any NMLS requirements may result in offer rescission or employment termination. Qualifications
Basic Qualifications
High school diploma or equivalent Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow-up Ability to engage and communicate effectively with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Thorough knowledge of all retail products and services Proven customer service and interpersonal skills Experience in participating in sales campaigns/promotions Experience with using and demonstrating digital products and self-service technologies Ability to identify a customer’s true needs while leveraging a digital-first mindset Demonstrated ability to make appropriate recommendations that meet customer needs, both reactively and proactively Experience in the financial services industry preferred If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits
Our benefits and total rewards consider our team members’ whole selves. Benefits may vary by role, location, or hours and typically include: Healthcare (medical, dental, vision) Basic and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (two to five weeks, depending on salary grade and tenure) Up to 11 paid holidays Adoption assistance Sick and Safe Leave accruals U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Other
E-Verify: U.S. Bank participates in the E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. Posting may close earlier due to high volume of applicants.
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