Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.
Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by
innovation
and looking for
team players
who want to actively build our company. But, we also believe in
balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Responsibilities
We are looking for an exceptional
Delivery Manager
to join our growing team. Key responsibilities include: Project Execution & Delivery Independently develop, manage, and execute project plans based on statements of work, ensuring alignment with customer business goals Ensure successful project closure, aligning customer stakeholders and internal account teams on next steps Proactively identify and assist in closing expansion opportunities in services and software Manage project budgets up to $500k, ensuring projects remain within scope and budget Monitor budgets closely and prepare change orders as needed Oversee 5+ project resources across internal, partner, and customer teams (including onshore, nearshore, and offshore resources) Anticipate resource availability issues, proactively creating backup plans Identify and mitigate resource skill gaps, if applicable Agile Project Management Drive project timelines, prioritizing client need and adapting plans without oversight Independently assess technical and non-technical risks, create mitigation plans, and communication risks effectively up to the director/VP level Proactively engage cross-functional teams (product & engineering, support, etc.) to address risks before they escalate Stakeholder Communication & Reporting Deliver crisp, error-free weekly status reports to both internal and customer stakeholders Lead status calls, ensuring alignment and next steps are clearly documented Maintain rigorous PSA data hygiene, ensuring project data is up to date with minimal variance Achieve high CSAT scores through excellent project execution and customer engagement Thought Leadership & Industry Expertise Evangelize Workato’s GEARS Framework and delivery methodology, coaching customers to become champions of their own automation strategy Articulate Workato’s differentiation in the iPaaS space, comparing key product features to competitors Contribute 1+ assets per quarter to enhance delivery methodology Collaborate closely with pre-sales, sales, and customer success teams to drive customer success and business expansion Requirements
Qualifications / Experience / Technical Skills 5+ years of project management experience with a proven track record of success 5+ years delivering professional services for a strategic consulting firm, large scale system integrator or professional services unit within a software company Experience managing 2-3 project resources and project budgets up to $500k USD Experience with common project management methodologies, including Agile Scrum and Waterfall. Actively working on one (1) agile delivery methodology (SPC preferred, CSM, PSM, SAFE Agile, etc.) certification. Experience in commercial business accounts, with 1-3 enterprise accounts preferred Demonstrated ability to develop and maintain director/VP-level relationships Demonstrate high energy and have strong project management experience, including: Project scoping & planning Demonstrated ability to grow accounts (ARR) and expansion services Track record of working cross-functionally within an organization to align on internal account strategy, serving as a key multiplier for business growth iPaaS or integration experience preferred, with the ability to articulate common functional & non-functional requirements to various stakeholders Soft Skills / Personal Characteristics
Ability to thrive in a fast-paced, high growth and unpredictable environment For California applicants, the pay for this role may range between $100,000 - $130,000 - $Y plus variable, benefits, perks, and equity. EEO / Compliance
As set forth in Workato’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by
innovation
and looking for
team players
who want to actively build our company. But, we also believe in
balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Responsibilities
We are looking for an exceptional
Delivery Manager
to join our growing team. Key responsibilities include: Project Execution & Delivery Independently develop, manage, and execute project plans based on statements of work, ensuring alignment with customer business goals Ensure successful project closure, aligning customer stakeholders and internal account teams on next steps Proactively identify and assist in closing expansion opportunities in services and software Manage project budgets up to $500k, ensuring projects remain within scope and budget Monitor budgets closely and prepare change orders as needed Oversee 5+ project resources across internal, partner, and customer teams (including onshore, nearshore, and offshore resources) Anticipate resource availability issues, proactively creating backup plans Identify and mitigate resource skill gaps, if applicable Agile Project Management Drive project timelines, prioritizing client need and adapting plans without oversight Independently assess technical and non-technical risks, create mitigation plans, and communication risks effectively up to the director/VP level Proactively engage cross-functional teams (product & engineering, support, etc.) to address risks before they escalate Stakeholder Communication & Reporting Deliver crisp, error-free weekly status reports to both internal and customer stakeholders Lead status calls, ensuring alignment and next steps are clearly documented Maintain rigorous PSA data hygiene, ensuring project data is up to date with minimal variance Achieve high CSAT scores through excellent project execution and customer engagement Thought Leadership & Industry Expertise Evangelize Workato’s GEARS Framework and delivery methodology, coaching customers to become champions of their own automation strategy Articulate Workato’s differentiation in the iPaaS space, comparing key product features to competitors Contribute 1+ assets per quarter to enhance delivery methodology Collaborate closely with pre-sales, sales, and customer success teams to drive customer success and business expansion Requirements
Qualifications / Experience / Technical Skills 5+ years of project management experience with a proven track record of success 5+ years delivering professional services for a strategic consulting firm, large scale system integrator or professional services unit within a software company Experience managing 2-3 project resources and project budgets up to $500k USD Experience with common project management methodologies, including Agile Scrum and Waterfall. Actively working on one (1) agile delivery methodology (SPC preferred, CSM, PSM, SAFE Agile, etc.) certification. Experience in commercial business accounts, with 1-3 enterprise accounts preferred Demonstrated ability to develop and maintain director/VP-level relationships Demonstrate high energy and have strong project management experience, including: Project scoping & planning Demonstrated ability to grow accounts (ARR) and expansion services Track record of working cross-functionally within an organization to align on internal account strategy, serving as a key multiplier for business growth iPaaS or integration experience preferred, with the ability to articulate common functional & non-functional requirements to various stakeholders Soft Skills / Personal Characteristics
Ability to thrive in a fast-paced, high growth and unpredictable environment For California applicants, the pay for this role may range between $100,000 - $130,000 - $Y plus variable, benefits, perks, and equity. EEO / Compliance
As set forth in Workato’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
#J-18808-Ljbffr