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United Surgical Partners International, Inc

Market Chief Strategy Officer – West, USPI

United Surgical Partners International, Inc, Phoenix, Arizona, United States, 85003

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Overview The Market Chief Strategy Officer (Market CSO) will be a key member of the USPI Market Leadership and USPI Strategy & Growth team. The Market CSO is responsible for collaborating with USPI Operations leadership to develop and implement organic growth strategies, prioritizing external physician recruitment, internal physician relationship cultivation and service line expansion. The individual is also accountable for managing the Business Development team to increase the selection of USPI centers by physicians and expand services offered at the centers. In addition, the Market CSO participates in business planning, health system partnership strategy discussions and collaborates with corporate functions. This position will support the West market for USPI, and candidates must be willing to relocate to Phoenix.

Responsibilities

Evaluate external and internal data to analyze market dynamics, physician practice trends, and competition to inform and prioritize strategies to meet market demand and increase USPI market share through organic growth

Advise Market President and Regional Vice Presidents of Operations and participate in the Market Leadership in the development and execution of short- and long-term growth strategies

Manage and develop all designated Business Development team members (Partnership Vice Presidents, Partnership Managers and Partnership Liaisons) with targeted performance objectives aligned with the centers they support

Research physicians and physician groups to understand decision making behind facility selection and other ASC and/or hospital relationships to guide engagement efforts

Continuously modify and execute Business Development tactics to ensure optimal outcomes based on feedback and market knowledge

Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures

Prioritize higher acuity, service line opportunities in identified markets, collaborating with Operations and USPI’s Service Line Strategy Group; understand operational and technology components to implement new or expanded service lines

Lead the implementation of enterprise-wide best practices and growth programs to sustain organic growth (e.g., case cancellation recapture, scheduler training, extended/weekend hours)

Foster collaboration with physician groups and health system partners to develop and implement strategic plans and ensure engagement to achieve desired results in quality, service, operations, and financial metrics

Lead discussions with local physicians and physician groups, payors, and employers to develop network opportunities and inform initiatives to better service community needs

Demonstrate excellent formal presentation and interpersonal communication skills that support understanding and commitment to strategic initiatives

As needed, oversee physician equity transactions and ensure compliance with core principles

Important Skills and Competencies

Translates complex strategies into aggressive and achievable team/individual goals, targets and action plans

Maintains ongoing feedback, measurement and assessment processes to determine progress and adjust as needed

Demonstrates intellectual curiosity by seeking new information and market awareness to improve the business

Critically evaluates strategic and operational alternatives and selects tactics that mitigate cost risk and maximize revenue potential

Understands financial indicators/levers and delivers earnings and cash flow at or above budget

Develops and communicates strategies that achieve competitive advantage across productivity, quality, culture, talent, internal/external volume and revenue growth

Seeks out and resolves issues or barriers to success, including inefficient processes or practices

Demonstrates high-visibility networking with key stakeholders to inform and advise on strategic initiatives

Required Skills

Education: A bachelor’s degree in business or relevant field is required. A master’s degree in business, Healthcare Administration or Public Health is preferred.

Experience: Minimum of at least 10 years of experience in the healthcare industry with knowledge of industry dynamics, business development and strategic planning

Other requirements:

Exhibited success in a business development or strategy role in healthcare

Proven experience in using data to drive business development and strategy

Skilled at team building with a track record of being a collaborative and effective manager

Strong project management skills to drive execution with measurable results

Excellent organizational, interpersonal, and communication skills

Ability to work independently with minimal supervision

Ability to travel up to 75% of the time, depending on need

Selected candidates will be required to pass a Motor Vehicle Record check

USPI complies with federal, state, and local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an exemption prior to your start date. If you receive an exemption, you will be required to submit to regular testing in accordance with the law.

Seniority level

Executive

Employment type

Full-time

Job function

Business Development and Sales

Industries

Hospitals and Health Care

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