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Adobe

Enterprise Account Director

Adobe, New York, New York, us, 10261

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Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Challenge Adobe is looking for an Account Director who is responsible for achieving sales targets through the sale of Adobe’s Digital Marketing product lines. As part of our enterprise sales team, you will work with Adobe’s largest customers across the retail industry. This includes developing long-term relationships with customers as well as crafting strategic account plans. The Account Director will achieve this through software solution selling capabilities and direct, face-to-face contact with the customer. Responsibilities include building relationships at all levels with a focus on c-suite, and effectively navigating the customer’s organization. You will guide and assist customers in achieving a successful start with Adobe and help them expand the value realized from our solution.

This is a key role at one of the most respected technology companies in Silicon Valley – and the entire US. Successful candidates will be high-energy, data-minded, naturally inquisitive, and tech-savvy with prior senior-level sales experience.

What you’ll do

Approach the business strategically and set a multi-year north star vision and strategy for your business grounded in value. Proactively identify and achieve path to sales plan.

Be an innovative and resilient problem solver. Lead on solving ambitious and sophisticated problems that help Adobe better serve customers.

Communicate with customers effectively to uncover viable solutions from their perspective.

Build strong executive relationships across multiple roles (CIO, CTO, CMO, CDO).

Identify and gain alignment from customers on compelling business issues to address.

Demonstrate industry expertise, thought leadership, and be a trusted advisor.

Articulate the Adobe story and how Adobe’s solutions align with the customer’s vision and business issues (e.g., ROI).

Lead, collaborate, and orchestrate Adobe’s ecosystem and partners to drive outcomes and maximize ecosystem usage.

Collaborate to drive consensus and action. Own and drive the territory and account strategy and ecosystem support.

Manage large, sophisticated sales processes involving internal teams (legal, deal desk, product marketing, product support and engineering) and Adobe customers.

Identify and lead collaboration with external partners including tech partners and system integrators.

Meet sales quota and run an efficient business; advance and close sales opportunities through the sales strategy and roadmap.

Build strong account plans at the beginning of the year and lead regular account planning meetings to keep the team aligned.

Maintain a rolling four-quarter pipeline with current qualification and handoffs to support organizations (Marketing, Inside Sales, Partners, Channels) to funnel pipeline into accounts.

Ideal candidate will have

Minimum 5 to 7+ years with proven track record selling solutions to Marketing, IT, and brands or lines of business in large enterprise organizations.

Ability to work effectively in a team environment, partnering with other Adobe teams including Sales, Support, Engineering, Product & Marketing.

Strong understanding of digital experience technologies and SaaS within the retail space.

Validated sales excellence and a creative, problem-solving approach.

Compensation and notice Our compensation reflects the cost of labor across several U.S. geographic markets. The U.S. pay range for this position is $256,000 – $422,600 annually. Pay within this range varies by work location and may depend on job-related knowledge, skills, and experience. Specific salary range details can be shared by your recruiter during the hiring process. At Adobe, sales roles are described as total target compensation (TTC = base + commission); non-sales roles use base salary with annual incentive plans. Some roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices California: Fair Chance Ordinances. Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado: Application Window Notice. Dec 31, 2025 12:00 AM. If this role is open to hiring in Colorado, the window remains open until at least the stated date and time. If not listed for Colorado, the posting may close at any time.

Massachusetts: Massachusetts Legal Notice. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic by law. Accommodations: accommodations@adobe.com, (408) 536-3015.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Advertising Services

IT Services and IT Consulting

Software Development

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