Marriott
Additional Information Relocation Assistance Available Job Number 25142596 Job Category Event Management Location JW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States, 92260VIEW ON MAP (Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States, 92260) Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Functions as the strategic business leader of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brandu2019s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brandu2019s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience u2022 High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR u2022 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Event Management Operations and Budgets u2022 Researches and analyzes new products, pricing and services of competition. u2022 Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts. u2022 Ensures the property is apprised of all groups that will impact property operations. u2022 Works with culinary team to ensure compliance with food handling and sanitation standards. u2022 Oversees Event Operations including Banquets, Event Services and Event Technology. u2022 Oversees event planning team. u2022 Ensures meeting space and corresponding heart of the house areas are cleaned and maintained. u2022 Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. u2022 Leads the execution of brand service initiatives in event management areas. u2022 Develops an Event Management strategy that is aligned with the brandu2019s business strategy and leads its execution. Leading Event Management Teams u2022 Sets expectations and holds event management leadership team accountable for desired service behaviors related to product and service delivery. u2022 Communicates a clear and consistent message regarding departmental goals to produce desired results. u2022 Identifies key drivers of business success and keeps team focused on the critical few to achieve results. u2022 Ensures integration of departmental goals in game plans. u2022 Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Managing Profitability u2022 Introduces ideas to leadership team to enable property to remain competitive. u2022 Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service. u2022 Works directly with major groups when high profile and financial impact will be significant (limited instances). u2022 Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Ensuring Exceptional Customer Service u2022 Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. u2022 Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. Conducting Human Resources Activities u2022 Works with Human Resources to ensure compliance with applicable laws and regulations. u2022 Reviews property specific event operations annually and makes appropriate adjustments. u2022 Reviews staffing levels to ensure that guest service and operational needs are met. u2022 Communicates and ensures departmental and property emergency procedures are executed when necessary. u2022 Ensures that regular, ongoing communication is happening in all areas of event operations. The salary range for this position is $171,000 to $224,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ _Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of u201cWonderful Hospitality. Always.u201d by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name thatu2019s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youu2019re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brandu2019s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where youu2019ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. Thatu2019s The JW Treatmentu2122. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.