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Staffmark

Customer Service Specialist

Staffmark, Wilmington, Ohio, United States, 45177

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Staffmark is seeking a detail-oriented and organized Customer Service Specialist to join our dynamic team in Wilmington, OH. In this role, you will cover several areas of our clients' business, including Document Management, Release Services, and Title Group Services.

Schedule: 8:00 AM - 4:30 PM

Pay rate: $18/hr.

Qualifications: 1-2 years of customer service experience. Knowledge of MS Office, Outlook, and Excel.

Customer Service Specialist Essential Tasks:

Respond to emails, faxes, service tickets, and engage with customers to assist . Use proprietary software for research, data entry, and account follow-up activities. Process applications and requests related to vehicle titles, including duplicates, payments, and change s. Handle incoming title maintenance requests and identify collateral documents. Operate mail equipment and execute escalated or expedited transactions. Follow instructions, maintain workflow standards, and meet production and quality goals. Adhere to all company policies and perform other duties as assigned. Employee Benefits/Perks:

Medical, dental, and vision insurance Life and disability insurance 401k options Weekly pay Referral bonus potential Employee discount programs Cafeteria

If you are a motivated individual with a passion for accuracy and excellence, we encourage you to click "Apply Now." We are excited to connect with you.