Achieve
Overview
Customer Service role at (Achieve) – 100% work-from-home. Candidates must reside in the greater Houston, Dallas or surrounding areas in Texas.
Join Achieve to help everyday people move from surviving to thriving with innovative digital personal finance solutions. You’ll support members from onboarding and new account setup to answering questions and coaching them along their journey, providing empathy, care, and guidance.
Responsibilities
- Communicate with members via phone and email, showing care in every interaction
- Listen to members, provide empathy and solutions to their needs
- Collaborate with the team to share knowledge and best practices
- Accurately document member interactions and activity
Qualifications
- Minimum of 1 year of customer service experience (call center or retail)
- High school diploma or equivalent
- Available for an 8-hour shift between 6am–8pm
- People-focused approach and solution mindset
- Ability to handle a high volume of inbound calls
- Strong communication skills
Details
- Starting pay: $16.00/hr
- Start date: October 20, 2025
- Schedule options: Monday–Friday; 4x10 shifts available, includes weekends (additional pay incentives for weekends)
Benefits & Perks
- 401(k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time; volunteer days
- Wellness support through EAP, Talkspace, and fitness discounts
- Up to $5,250 education reimbursement
- Pet care discounts; Achieve Care Fund for hardship
- Diversity and inclusion through employee resource groups
Join Achieve, change the future. We’re growing and offer opportunities to make a real impact while prioritizing well-being and belonging.