Achieve
Overview
Join to apply for the Customer Service role at Achieve.
This position is 100% work-from-home. Candidates must reside in the greater Houston, Dallas or surrounding areas in Texas.
Starting Pay: $16.00/hr
Start Date: October 20th, 2025
What you’ll do
- Communicate with our members via phone and email, exhibiting care in every interaction
- Listen to our members, providing empathy and solutions to their unique needs
- Collaborate with your team to share knowledge and best practices
- Accurately document Member interactions and activity
Qualifications
- Minimum of 1 year of Customer Service experience (call center or retail)
- High school diploma or equivalent
- Available for an 8-hour shift between the hours of 6am - 8pm
- People-focused approach and solution mindset
- Ability to handle a high volume of inbound calls
- Strong communication skills
Schedule & compensation
- Monday-Friday schedules available
- 4 X 10 shifts also available, includes weekends (Additional pay incentives for working weekends!)
Employment details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
Benefits
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Wellness support through Employee Assistance Program, Talkspace, and fitness discounts
- Up to $5,250 paid back on eligible education expenses
- Pet care discounts
- Financial support in times of hardship through Achieve Care Fund
- A diverse, inclusive workplace with employee resource groups
About Achieve
Achieve is a leading digital personal finance company focused on helping everyday people move from surviving to thriving by providing innovative, personalized financial solutions.