Sunnyside Community Services is hiring: Administrative Assistant in New York

Join to apply for the Administrative Assistant role at Sunnyside Community Services

Overview

The Administrative Assistant is directly responsible for executing all support service functions to ensure that the Case Management department is functioning at the highest capacity possible. They provide support to the Director and supervisors on the daily operations of the program. SCS operates a hybrid work model with three days in the office and two days remote.

Responsibilities

• Oversee all support service functions, ensuring that correspondence reports, file systems, inventory, ordering supplies, and other related functions are performed on a timely basis and in accordance with departmental requirements.
• Perform support and clerical duties including reception, message taking, returning calls to clients, typing, inputting worker logs, photocopying, scanning, filing, faxing, correspondence and other related functions.
• Disseminate information promptly within the department and to other departments as required.
• Coordinate and execute all data entry transactions e.g. enter the date and reason why clients were terminated from the program into Salesforce, and retrieval of regular monthly and intermittent reports from VIVE to be submitted to fiscal department.
• Assume responsibility for responding as follow up when a meals recipient does not respond to a meal delivery, i.e. client tracking and follow through emergency protocol procedures.
• Communicate with meal provider daily through phone, email and/or fax.
• Write case notes and record calls and requests from clients regarding services into client’s file in VIVE.
• Train and aid office support staff in the Case Management program.
• Participate in training and conferences and agency meetings.
• Ensure the privacy and confidentiality of all data in clients’ files.
• Plan with supervisors/Director to determine support needs of the program.
• Always maintain standards of agency, treating clients and agency staff with respect and dignity.
• Work closely with Care Connections to ensure accurate data entry, transcribe voicemails, conduct preliminary screening calls, refer to external resources, and maintain up-to-date information on programs, policies, and procedures.
• Archive closed cases and client charts that are no longer in use.

Physical Requirements

Bending, sitting, stooping, and standing

Working Environment

Hybrid model. Office setting

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Excellent organizational and computer skills.
• Good interpersonal skills with ability to establish rapport with staff, clients, and other community/government agencies.
• Bilingual English/Spanish preferred.

Reports to

Director of Case Management

Classification

Non-Exempt

Salary

$43,000 – $45,000

Benefits

• Comprehensive medical, dental and vision insurance
• 403(b) retirement plan with employer contribution
• Flexible spending account and transit program
• Employee Assistance Program
• 20 days of paid vacation and 12 paid sick days per year
• 10 paid holidays
• Six personal/floating days
• Life Insurance
• Long-term disability

How To Apply

Send cover letter and resume to nsingh@scsny.org. Please indicate “Administrative Assistant – Your Name” in the email subject line.

All positions at Sunnyside Community Services are filled without regard to race/color, religion/creed, national origin, age, sex/gender, sexual orientation, gender identity or expression, disability, pregnancy-related condition or lactation, military/veteran status, marital status, familial status, caregiver status, sexual or reproductive health decisions, height, weight, status as a victim of domestic violence/stalking/ sex offenses, predisposing genetic characteristic, immigration or citizenship status, prior arrest or conviction record, credit history, salary history, unemployment status, pre-employment marijuana testing, union affiliation/activity, or for reporting or opposing discrimination on these bases or for reporting or opposing violations of workplace health and safety, pay equity or practices, or for participating in any internal investigation or any legally protected status listed in the New York City Human Rights Law (NYCHRL). All are encouraged to apply.

Sunnyside Community Services strives to address, explore, and educate all our stakeholders about the diversity of human experience and to advance and integrate racial equity and social justice into all organizational policies and programs. We believe that everyone, regardless of who they are or what they do for the organization, should feel equally involved and supported.

Sunnyside Community Services represents a commitment to considering the whole person and how systemic barriers and access to opportunities can affect their well-being.

Equal Opportunity/Affirmative Action Employer