Human Resources Manager Job at Rollins, Inc. in Jacksonville

Overview

HomeTeam is the #1 pest management company servicing home builders and one of the largest residential pest control companies in the U.S. We are unique from our competition because of our innovative built-in pest control system Taexx. This position is responsible for managing the HR function for assigned multi-state branch locations for HomeTeam. Primary focus is on Recruiting, Employee Relations, Customer Service and Retention. At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player. Apply in minutes from your mobile phone!

Pay

Base pay range: $85,000.00/yr - $100,000.00/yr

Responsibilities

• Provides direction, education and resources on enhanced recruiting tactics and strategy company-wide; utilizes a broad range of recruitment sources to meet staffing requirements.
• Conducts effective, thorough and objective Employee Relations investigations as necessary. Makes recommendations on complex issues.
• Advises location managers/supervisors on employee engagement and retention efforts.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.
• Proposes, publishes, and administers company policies. Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
• Acts as a liaison between front line employees and the HR Support Center regarding escalated Benefits, payroll, and Risk Management issues.
• Identifies training needs and conducts training for Region and Branch management including: New Manager Checklist, Recruiting and Onboarding, Performance Management and Legal Compliance.
• Completes special projects by clarifying project objectives, setting timetables and schedules, conducting research, developing and organizing information, and fulfilling transactions.
• Audits branch locations with a focus on employee files, documentation, and onboarding processes.
• Creates business partnership with Region Vice President to support operations and human resource initiatives.

Benefits

• Competitive pay plus bonus
• Comprehensive benefits package including medical, dental, vision
• Company paid life & AD&D insurance
• 401(k) plan with company match up to 6%
• Employee stock purchase plan
• Paid Time Off and holidays
• Employee discounts
• Tution reimbursement
• Dependent scholarship awards
• Opportunity to advance within the company
• Recognition for a job well done
• A friendly work environment and opportunity for professional growth

Qualifications

• Minimum Requirements: Must be 18 years or older with a high school diploma or GED; College degree preferred
• High level of written and verbal communication skills
• 3 or more years’ experience in a management role
• Bachelor's degree and 4+ years of progressively more responsible human resources generalist experience, or an equivalent combination of education and experience
• At least 4 years of intermediate level skill in core HR competencies to include employee relations, recruiting, compliance, inclusion/diversity and retention
• Proven success completing projects of a diverse and complex scope, with minimal supervision
• Excellent interpersonal skills with the ability to quickly develop relationships and influence others
• Demonstrated proficiency as a recruiter across various positions; experience with Applicant Tracking Systems (ATS)
• Intermediate Microsoft Office Suite skills (Excel, Word, Outlook, PowerPoint)
• Passionate about providing exceptional customer service
• Ability to travel up to 50%, including overnight
• SHRM or PHR Certification preferred
• HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer