Job Title: Lead Barista - Sophia's Brunch
Location: Phoenix, AZ
Reports To: General Manager
About Us
We are an upscale brunch and lunch concept opening soon, dedicated to delivering exceptional guest experiences through thoughtfully crafted food, beverages, and hospitality. We're looking for a talented Lead Barista to create and shape our coffee program, drive creativity, and inspire a strong team culture.
Position Overview
The Lead Barista will oversee the day-to-day coffee operations, from crafting high-quality espresso and specialty beverages to training and mentoring baristas. This role is ideal for someone with a passion for coffee, a flair for creativity, and the ability to thrive in a fast-paced environment. The Lead Barista will also collaborate with management to develop signature drinks, ensure consistency, and maintain an outstanding guest experience.
Key Responsibilities
- Oversee all aspects of the coffee program, including menu development, quality control, and product consistency.
- Create and innovate seasonal and signature coffee and beverage offerings.
- Train, mentor, and support barista staff to deliver excellent service and product standards.
- Manage inventory and ordering of coffee, syrups, and related supplies.
- Maintain cleanliness, organization, and efficiency of the coffee station and equipment.
- Monitor guest feedback and continuously look for ways to improve the coffee experience.
- Work closely with management and culinary teams to align the coffee program with overall brand standards.
- Lead by example in providing friendly, knowledgeable, and efficient service in a high-volume environment.
Qualifications
- 2+ years of barista experience in a specialty coffee or high-volume café/restaurant environment.
- Prior experience in a leadership, trainer, or supervisory role preferred.
- Strong knowledge of coffee preparation, espresso techniques, brewing methods, and latte art.
- Creativity and passion for developing unique drinks and seasonal menus.
- Excellent communication, leadership, and organizational skills.
- Ability to thrive in a fast-paced, team-oriented environment.
- Flexible schedule, including weekends and holidays.
What We Offer
- Competitive compensation with opportunities for growth.
- A supportive and creative work environment.
- Opportunity to build and lead a coffee program from the ground up.
- Staff meals and employee discounts.
Perks and Benefits
- Paid Time Off (PTO), health, vision, and dental benefits
- Eligibility to opt-in to health, vision, and/or dental benefits after 90 days of employment
- Employer covers 50% of employee health insurance premiums
- Automatic enrollment in $20,000 life insurance policy if health benefits are selected
- After 6 months of employment: Eligible for 5 days of PTO
- Eligible for 5 days of sick pay
- Applies to full-time employees working a minimum of 40 hours per week