Call Center Specialist Job at Russell Tobin in South Jordan

Overview

Job title: Customer Support/Account Rep SR

Location: South Jordan UT

Duration: 6 months

Pay rate: $21.99/hour

Base pay range: $20.00/hr - $21.99/hr

Work Schedule Overview:

Remote to Start: Kick off your journey with us from home. All classes and training sessions will be held remotely for 4-5 weeks.

In-Office Experience: After training, role transitions to 5 days per week in-office to foster collaboration and hands-on experience.

Hybrid Work Flexibility: After 6 months, a hybrid schedule is available—3 days in-office and 2 days from home.

Responsibilities

• Address incoming phone calls with a high degree of accuracy and efficiency.
• Provide support on cash management products, online services, and general financial inquiries.
• Contribute to a fast-paced, team-oriented environment.
• Multi-task and adapt quickly to changes in a busy financial service center.

Qualifications

• Preference for a College Degree or Previous Contact Center Experience.
• Highly professional, career-driven, and committed to delivering world-class service.
• Excellent communication skills and ability to work effectively in a team.
• Strong aptitude for multitasking and adjusting to fast-paced environments.

Why Join Us

• Opportunity to work with a reputable financial institution.
• Dynamic and collaborative work environment.
• Competitive compensation package and opportunities for career advancement.
• Be part of a team dedicated to delivering excellence in client service.

Employment Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Administrative and Customer Service
• Industries: Banking, Telephone Call Centers, and Office Administration

Note: This description consolidates essential information from the original posting. Any references to other roles or outdated postings have been omitted to maintain focus on the position described above.