IT Network Specialist Job at Flock Safety Group in Atlanta
Flock Safety Group, Atlanta, GA, United States, 30383
Who is Flock?
Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.
We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.
With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.
The Opportunity
As our IT Network Specialist, you\'ll be a key part of our IT team, helping to keep our company connected and productive. You\'ll be responsible for the health and performance of our network while also serving as a trusted technical resource for the entire organization. You’ll work with various technologies, from network hardware to A/V systems, and help us ensure all our employees have the tools they need to succeed.
The Skillset
- Network & Infrastructure Support: Maintain our network\'s stability and performance, working with switches, routers, and wireless access points. You will also use your general IT knowledge to provide support across our technology infrastructure, including audio-visual setups and end-user devices.
- Technical Expertise: Solid understanding of network fundamentals like TCP/IP and common network protocols. Experience with network hardware (e.g., Cisco, Meraki, Aruba) and a solid grasp of how to configure and manage firewalls, routers, switches, and wireless access points. Knowledge of network security best practices and tools. Experience with a variety of IT systems and technologies beyond networking with a solid understanding of IT Fundamentals.
- Troubleshooting/Problem-solving Ability: Exceptional analytical and problem-solving skills with a systematic approach to identifying and resolving network issues.
- Communication & Collaboration: Strong verbal and written communication skills. You can clearly explain technical concepts to non-technical colleagues and work effectively across departments.
- Proactive & Resourceful: You\'re a self-starter who monitors performance, anticipates potential problems, and researches new technologies to enhance our infrastructure.
- Relevant Certifications: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or equivalent certifications are a plus.
- Experience: Proven experience (3+ years) in a support-focused IT role, with a strong foundation in network management.
- Educational Background: A Bachelor\'s degree in Computer Science, Information Technology, or equivalent practical experience.
Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. We encourage you to apply to roles that would make you excited to come to work every day.
90 Days at Flock
We are a results-oriented culture and believe job descriptions are a thing of the past. We subscribe to 90-day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90-day plan you will receive if you were to be hired in this role at Flock Safety.
The Interview Process
We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way.
- Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are.
- The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field.
- The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day.
- The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners.
- The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more.
Salary & Equity
In this role, you\'ll receive a starting salary between 86,000-110,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.
The Perks
Flexible PTO: We seriously mean it, plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual\'s needs.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.
Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.
If you need assistance or an accommodation due to a disability, please email recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.