DASCO Home Medical Equipment
Overview
DASCO is growing! Voted one of the 2019, 2020, 2021, 2022 and 2023 Top Places to Work in Columbus CEO magazine. Weve also been named one of Americas Fast-Growing companies by Inc. 5000. Join Us! The Hospital Liaison serves hospital clients as an expert resource and service-oriented partner in the discharge of patients who require DME. This role delivers medical equipment in the hospital and coordinates equipment being delivered to the home. Essential Functions
Attends daily discharge planning meetings where applicable, records patient needs, communicates patient information to DASCO staff for benefits verification and inventory confirmation. Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs. Delivers equipment to patients room for home transition, educates patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, and answers all questions. Maintains working knowledge of home medical equipment and DASCO products and services. Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind. Supports a variety of branch operation functions as needed, which may include inventory, records-keeping, working reports, cross training in the branch and order-entry, while maintaining policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and other applicable rules and regulations. Encourages and grows relationships with hospital partnership team members. Other duties as assigned by the branch office manager. Requirements
High School diploma or GED equivalent. Preferred Education and/or Experience
Associates degree in related field. Six months experience in healthcare/medical/insurance/DME customer service role. Additional Qualifications
None. Competencies
Communication Proficiency Compliance Customer service / Client focus Empathy Stress Management Position Type / Hours of Work
This is a full-time position, typically Monday through Friday, 8:00 a.m. to 5:00 p.m., but hours are subject to change based on branch needs. Supervisory Responsibility
This position has no supervisory role. Work Environment
This job operates primarily in a hospital setting, with some time in a professional office. It involves standard office equipment usage (computers, phones, photocopiers, filing cabinets, fax machines). Physical Demands
The role requires sitting, walking, frequent standing, occasional climbing or balancing, and crouching or crawling. Lifting up to 10 pounds frequently and up to 50 pounds occasionally. Visual requirements include close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. Travel
Some travel is required between the branch and hospital location. Overnight travel may be required for continuing education and meetings at the corporate office. EEO Statement
DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCOs employees to perform their job duties may result in discipline up to and including discharge. #J-18808-Ljbffr
DASCO is growing! Voted one of the 2019, 2020, 2021, 2022 and 2023 Top Places to Work in Columbus CEO magazine. Weve also been named one of Americas Fast-Growing companies by Inc. 5000. Join Us! The Hospital Liaison serves hospital clients as an expert resource and service-oriented partner in the discharge of patients who require DME. This role delivers medical equipment in the hospital and coordinates equipment being delivered to the home. Essential Functions
Attends daily discharge planning meetings where applicable, records patient needs, communicates patient information to DASCO staff for benefits verification and inventory confirmation. Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs. Delivers equipment to patients room for home transition, educates patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, and answers all questions. Maintains working knowledge of home medical equipment and DASCO products and services. Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind. Supports a variety of branch operation functions as needed, which may include inventory, records-keeping, working reports, cross training in the branch and order-entry, while maintaining policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and other applicable rules and regulations. Encourages and grows relationships with hospital partnership team members. Other duties as assigned by the branch office manager. Requirements
High School diploma or GED equivalent. Preferred Education and/or Experience
Associates degree in related field. Six months experience in healthcare/medical/insurance/DME customer service role. Additional Qualifications
None. Competencies
Communication Proficiency Compliance Customer service / Client focus Empathy Stress Management Position Type / Hours of Work
This is a full-time position, typically Monday through Friday, 8:00 a.m. to 5:00 p.m., but hours are subject to change based on branch needs. Supervisory Responsibility
This position has no supervisory role. Work Environment
This job operates primarily in a hospital setting, with some time in a professional office. It involves standard office equipment usage (computers, phones, photocopiers, filing cabinets, fax machines). Physical Demands
The role requires sitting, walking, frequent standing, occasional climbing or balancing, and crouching or crawling. Lifting up to 10 pounds frequently and up to 50 pounds occasionally. Visual requirements include close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. Travel
Some travel is required between the branch and hospital location. Overnight travel may be required for continuing education and meetings at the corporate office. EEO Statement
DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCOs employees to perform their job duties may result in discipline up to and including discharge. #J-18808-Ljbffr