DASCO Home Medical Equipment
Join to apply for the
Hospital Liaison
role at
DASCO Home Medical Equipment 4 days ago Be among the first 25 applicants Join to apply for the
Hospital Liaison
role at
DASCO Home Medical Equipment Get AI-powered advice on this job and more exclusive features. Description
SUMMARY:
The Clinical Liaison (CRT, RRT or Respiratory Therapist) provides clinical insight and education to DASCO patients, as well as patient instruction on the safe and appropriate use of home respiratory and other equipment. In addition, the Clinical Liaison will offer support and assistance with respiratory equipment and/or supplies such as downloads, pressure changes, mask fittings and documentation requests while in a clinic setting. Also maintains knowledge of equipment and services, remains compliant with all applicable rules and regulations, and supports the continuum of care for patients.
Essential Functions
Patient and Caregiver Education
Educate patients, family members, and caregivers on diagnoses, personal care, symptom recognition, equipment use and maintenance, and other relevant health topics via phone calls, Telehealth visits, and in-person interactions as needed.
Clinical Support
Provides in-person clinical assistance to physicians and other healthcare professionals to support patient care.
Patient Follow-Up
Conducts routine follow-up with patients in clinical, home, or hospital settings, including Non-Invasive Ventilation (NIV) follow-ups and phone communication with patients and caregivers as needed.
NIV Services and On-Call Support
Performs NIV setups and home visits as needed; participates in on-call rotation per departmental requirements.
Equipment Delivery and Setup
Delivers and sets up respiratory equipment in accordance with physician orders and provides comprehensive instruction to patients and caregivers.
Care Coordination
Supports the continuum of care by creating or overseeing care plans, communicating with physicians or clinicians, and proactively addressing patient care issues.
Equipment and Operational Knowledge
Maintains thorough and current knowledge of DASCO/OSHME equipment and services. May assist with quality control, equipment maintenance, and support of branch operations.
Insurance and Financial Understanding
Maintains a working knowledge of insurance benefits, coverage criteria, and patient out-of-pocket costs to effectively communicate financial responsibilities to patients and caregivers.
Regulatory Compliance
Ensures full compliance with HIPAA, The Joint Commission standards, State Respiratory and Pharmacy Board regulations, and all other applicable rules and laws.
Licensure and Continuing Education
Maintains active professional licensure or certification, including meeting all continuing education (CEU) requirements.
Hospital Relationship Management
Builds and nurtures relationships with hospital partners and care team members to support integrated patient care.
Outpatient Support
Assist partnership providers in outpatient clinic settings by helping patients troubleshoot equipment issues and resolve account-related concerns.
Additional Duties
Performs other duties as assigned by management in alignment with departmental goals and patient care needs.
Required Education And/Or Experience
High School diploma or GED equivalent. Professional licensure or certification such as Certified, Registered or Licensed Respiratory Therapist, LPN or RN. Six months experience in a clinical services role.
Preferred Education And/Or Experience
Associates degree in related field. Six months experience in healthcare/medical/insurance/DME customer service role
Additional Qualifications
None.
Competencies
Communication proficiency
Compliance
Customer Service / client focus
Empathy
Stress management
Position Type/Expected Hours Of Work
This is a split position to work some of the time in home and some of the time at the branch office.
Supervisory Responsibility
This position has no supervisory role.
Work Environment
This job operates primarily in a professional office setting, and also spends significant time in a clinical setting and in patient home residences. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities used by this position include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. The HCP is a tactile position, requiring the frequent handling of equipment, gauges and meters, and some physical contact with patients during training or clinical follow-ups.
Travel
Some travel is required for this position, with occasional overnight travel for continuing education or other meetings at the corporate office.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Eeo Statement
DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCOs employees to perform their job duties may result in discipline up to and including discharge
Requirements
EEO
#ind101
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Health Care Provider Industries
Hospitals and Health Care Referrals increase your chances of interviewing at DASCO Home Medical Equipment by 2x Sign in to set job alerts for Hospital roles.
Pharmacy Tech I, Rainbow Ahuja Center for Women & Children
Quality Control Associate - 1st Shift - $18.50/hr
Shaker Heights, OH $40,000.00-$45,000.00 1 day ago Patient Service Specialist - Ambulatory Operations
Health Unit Coordinator - Medical/Surgery 5th Floor
Special Unit Surgery Coordinator - Plastic Surgery
Administrative Assistant II - Pediatric Hematology/Oncology
Patient Access Representative I - Ambulatory Operations
Patient Service Specialist - Ambulatory Operations
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Hospital Liaison
role at
DASCO Home Medical Equipment 4 days ago Be among the first 25 applicants Join to apply for the
Hospital Liaison
role at
DASCO Home Medical Equipment Get AI-powered advice on this job and more exclusive features. Description
SUMMARY:
The Clinical Liaison (CRT, RRT or Respiratory Therapist) provides clinical insight and education to DASCO patients, as well as patient instruction on the safe and appropriate use of home respiratory and other equipment. In addition, the Clinical Liaison will offer support and assistance with respiratory equipment and/or supplies such as downloads, pressure changes, mask fittings and documentation requests while in a clinic setting. Also maintains knowledge of equipment and services, remains compliant with all applicable rules and regulations, and supports the continuum of care for patients.
Essential Functions
Patient and Caregiver Education
Educate patients, family members, and caregivers on diagnoses, personal care, symptom recognition, equipment use and maintenance, and other relevant health topics via phone calls, Telehealth visits, and in-person interactions as needed.
Clinical Support
Provides in-person clinical assistance to physicians and other healthcare professionals to support patient care.
Patient Follow-Up
Conducts routine follow-up with patients in clinical, home, or hospital settings, including Non-Invasive Ventilation (NIV) follow-ups and phone communication with patients and caregivers as needed.
NIV Services and On-Call Support
Performs NIV setups and home visits as needed; participates in on-call rotation per departmental requirements.
Equipment Delivery and Setup
Delivers and sets up respiratory equipment in accordance with physician orders and provides comprehensive instruction to patients and caregivers.
Care Coordination
Supports the continuum of care by creating or overseeing care plans, communicating with physicians or clinicians, and proactively addressing patient care issues.
Equipment and Operational Knowledge
Maintains thorough and current knowledge of DASCO/OSHME equipment and services. May assist with quality control, equipment maintenance, and support of branch operations.
Insurance and Financial Understanding
Maintains a working knowledge of insurance benefits, coverage criteria, and patient out-of-pocket costs to effectively communicate financial responsibilities to patients and caregivers.
Regulatory Compliance
Ensures full compliance with HIPAA, The Joint Commission standards, State Respiratory and Pharmacy Board regulations, and all other applicable rules and laws.
Licensure and Continuing Education
Maintains active professional licensure or certification, including meeting all continuing education (CEU) requirements.
Hospital Relationship Management
Builds and nurtures relationships with hospital partners and care team members to support integrated patient care.
Outpatient Support
Assist partnership providers in outpatient clinic settings by helping patients troubleshoot equipment issues and resolve account-related concerns.
Additional Duties
Performs other duties as assigned by management in alignment with departmental goals and patient care needs.
Required Education And/Or Experience
High School diploma or GED equivalent. Professional licensure or certification such as Certified, Registered or Licensed Respiratory Therapist, LPN or RN. Six months experience in a clinical services role.
Preferred Education And/Or Experience
Associates degree in related field. Six months experience in healthcare/medical/insurance/DME customer service role
Additional Qualifications
None.
Competencies
Communication proficiency
Compliance
Customer Service / client focus
Empathy
Stress management
Position Type/Expected Hours Of Work
This is a split position to work some of the time in home and some of the time at the branch office.
Supervisory Responsibility
This position has no supervisory role.
Work Environment
This job operates primarily in a professional office setting, and also spends significant time in a clinical setting and in patient home residences. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities used by this position include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. The HCP is a tactile position, requiring the frequent handling of equipment, gauges and meters, and some physical contact with patients during training or clinical follow-ups.
Travel
Some travel is required for this position, with occasional overnight travel for continuing education or other meetings at the corporate office.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Eeo Statement
DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCOs employees to perform their job duties may result in discipline up to and including discharge
Requirements
EEO
#ind101
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Health Care Provider Industries
Hospitals and Health Care Referrals increase your chances of interviewing at DASCO Home Medical Equipment by 2x Sign in to set job alerts for Hospital roles.
Pharmacy Tech I, Rainbow Ahuja Center for Women & Children
Quality Control Associate - 1st Shift - $18.50/hr
Shaker Heights, OH $40,000.00-$45,000.00 1 day ago Patient Service Specialist - Ambulatory Operations
Health Unit Coordinator - Medical/Surgery 5th Floor
Special Unit Surgery Coordinator - Plastic Surgery
Administrative Assistant II - Pediatric Hematology/Oncology
Patient Access Representative I - Ambulatory Operations
Patient Service Specialist - Ambulatory Operations
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr