H&R Block
Overview
Joining us as a
Multi-Unit Team Leader , youll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, youll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. Youll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person. Pay range information and additional context are provided below where applicable. Pay
$15.00/hr - $40.00/hr Why work for us
At H&R Block, we believe in our people and invest in their total well-being. Our benefit offerings can help associates plan for their health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (with eligibility) The Community You Will Join: At H&R Block we remain committed to building a connected culture where trust, care, and connections help us work together and where everyone feels they belong. You will be immersed in an exceptional work environment recognized on Best Companies lists and supported by colleagues who help each other grow. H&R Block is an equal opportunity employer and celebrates diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Responsibilities
Provide leadership over three tax offices and manage the customer-centric teams to accelerate seasonal tax business Lead the development and performance of associates; manage office staffing, operations, and logistics with support from Associate Team Leaders Partner with the District General Manager to create and implement office growth plans and client growth targets Recruit and interview candidates for tax office associate positions Conduct timely performance reviews and address performance concerns in collaboration with the Associate Relations Center Foster an engaging team environment across all offices through training and coaching Lead daily team meetings and communicate essential information to associates Create associate work schedules across offices and manage timekeeping and labor across all locations Travel between offices as required Prepare tax returns as needed after completing the Income Tax Course or Tax Knowledge Assessment Requirements / Expertise
People management experience with a track record of developing associates Aptitude for executing growth plans and fostering a growth-oriented culture Strong decision-making and judgment skills in a fast-paced environment with minimal supervision Strong interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelors degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Pay Range Information
The pay range for this position is listed above. Local minimum wage laws apply. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefits described above, including medical and retirement programs and other company perks. Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industry: Retail Location
Waukegan, IL Additional notes: Referrals increase your chances of interviewing at H&R Block. #J-18808-Ljbffr
Joining us as a
Multi-Unit Team Leader , youll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, youll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. Youll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person. Pay range information and additional context are provided below where applicable. Pay
$15.00/hr - $40.00/hr Why work for us
At H&R Block, we believe in our people and invest in their total well-being. Our benefit offerings can help associates plan for their health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (with eligibility) The Community You Will Join: At H&R Block we remain committed to building a connected culture where trust, care, and connections help us work together and where everyone feels they belong. You will be immersed in an exceptional work environment recognized on Best Companies lists and supported by colleagues who help each other grow. H&R Block is an equal opportunity employer and celebrates diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Responsibilities
Provide leadership over three tax offices and manage the customer-centric teams to accelerate seasonal tax business Lead the development and performance of associates; manage office staffing, operations, and logistics with support from Associate Team Leaders Partner with the District General Manager to create and implement office growth plans and client growth targets Recruit and interview candidates for tax office associate positions Conduct timely performance reviews and address performance concerns in collaboration with the Associate Relations Center Foster an engaging team environment across all offices through training and coaching Lead daily team meetings and communicate essential information to associates Create associate work schedules across offices and manage timekeeping and labor across all locations Travel between offices as required Prepare tax returns as needed after completing the Income Tax Course or Tax Knowledge Assessment Requirements / Expertise
People management experience with a track record of developing associates Aptitude for executing growth plans and fostering a growth-oriented culture Strong decision-making and judgment skills in a fast-paced environment with minimal supervision Strong interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelors degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Pay Range Information
The pay range for this position is listed above. Local minimum wage laws apply. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefits described above, including medical and retirement programs and other company perks. Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industry: Retail Location
Waukegan, IL Additional notes: Referrals increase your chances of interviewing at H&R Block. #J-18808-Ljbffr