Overview
Base pay range: $74.00/hr - $86.00/hr
Location: New York, NY
Position: Senior Business Analyst for an energy industry client. The company operates one of the world’s largest energy delivery systems and emphasizes innovation in technology. This is a contract role through ECLARO.
Position Overview
As a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, ensuring that clean energy initiatives are translated into scalable, high-quality software solutions. Work will directly support the development and reporting of clean energy programs, aligning with regulatory requirements and public service commission expectations.
Responsibilities
- Act as a liaison between business users and technical teams to ensure accurate and timely delivery of program enhancements.
- Facilitate user requirement workshops and translate business needs into clear, actionable technical specifications.
- Collaborate with Product Owners, developers, and QA teams to guide solutions from concept through deployment.
- Analyze and document business requirements, user stories, and acceptance criteria.
- Organize and prioritize user stories for Agile development sprints.
- Support testing efforts by creating test plans, writing test scripts, and logging defects.
- Prepare system documentation, including process flows, customer journey maps, and business process models.
- Conduct user research, experience mapping, wireframing, and usability testing to inform product design.
- Apply critical thinking to diagnose and resolve complex system and process issues.
- Engage with internal and external stakeholders to ensure alignment and transparency throughout the development lifecycle.
- Continuously learn and adapt to new technologies and tools to support evolving program needs.
Required Qualifications
- Experience with Agile/Scrum methodologies and tools.
- Strong attention to detail and a commitment to delivering high-quality results.
- Excellent communication and collaboration skills in cross-functional team environments.
- Ability to facilitate meetings and decompose complex business processes.
- Proficiency in creating business process documentation and workflows.
- Self-starter with the ability to learn new systems and technologies independently.
- Accurate testing and troubleshooting.
- Experience designing, managing, analyzing, testing or improving software systems.
- Experience working in a fast-paced, changing environment and in Scrum/Agile frameworks.
- Organize work in software ticketing systems (Azure DevOps; Jira or similar acceptable).
- Proven experience as a Business Analyst.
- Salesforce Reports experience is a plus.
- Summarize technical concepts for non-technical stakeholders; write technical user stories and plan sprints.
Preferred Qualifications
- Adaptability to change; Agile/Scrum certified.
- Experience as a Business Analyst - Salesforce; Azure DevOps.
- Knowledge of energy efficiency and demand-side management initiatives.
- QA testing experience; knowledge of Salesforce Testing.
- Project Management Professional (PMP) or Certified Scrum/Agile qualifications.
Benefits
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check pretax benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
Equal Opportunity Employer
ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.