Senior Business Analyst Job at Kanak Elite Services in New York

Overview

Role: Senior Business Analyst

Company: Kanak Elite Services

Location: Bronx, NY (Hybrid) - Local only

Role Context

As a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, ensuring that clean energy initiatives are effectively translated into scalable, high-quality software solutions. Your work will support the development and reporting of clean energy programs, aligning with regulatory requirements and public service commission expectations.

Responsibilities

• Act as a liaison between business users and technical teams to ensure accurate and timely delivery of program enhancements.
• Facilitate user requirement workshops and translate business needs into clear, actionable technical specifications.
• Collaborate closely with Product Owners, developers, and QA teams to guide solutions from concept through deployment.
• Analyze and document business requirements, user stories, and acceptance criteria.
• Organize and prioritize user stories for Agile development sprints.
• Support testing efforts by creating test plans, writing test scripts, and logging defects.
• Prepare system documentation, including process flows, customer journey maps, and business process models.
• Conduct user research, experience mapping, wireframing, and usability testing to inform product design.
• Apply critical thinking to diagnose and resolve complex system and process issues.
• Engage with internal and external stakeholders to ensure alignment and transparency throughout the development lifecycle.
• Continuously learn and adapt to new technologies and tools to support evolving program needs.

Qualifications

• Experience with Agile/Scrum methodologies and tools.
• Strong attention to detail and a commitment to delivering high-quality results.
• Excellent communication and collaboration skills in cross-functional team environments.
• Ability to facilitate meetings and decompose complex business processes.
• Proficiency in creating business process documentation and workflows.
• Self-starter with the ability to learn new systems and technologies independently.

Technical Skills

• Must Have: accurate testing and troubleshooting; Agile Methodology; Business Collaboration; Data-Driven Decision Making; Develop test plans, test cases, and scripts for UAT; Document business requirements and translate into technical requirements; Excellent oral and written communication skills; Experience designing, managing, analyzing, testing or improving software systems; Experience working in a fast-paced, changing environment; Experience working in Scrum/Agile framework; Organize work in software ticketing system (Azure DevOps, JIRA or similar); Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile; Proven experience as a Business Analyst; Salesforce Reports; Self-sufficient person who can work collaboratively in multi-disciplinary teams; Summarize technical concepts for non-technical stakeholders; Write technical user stories and organize development sprints.
• Nice to Have: Adaptability to Change; Agile Scrum certified; Business Analyst - Salesforce; Experience in Azure Dev Ops; Knowledge of energy efficiency and demand side management initiatives; Knowledge of Salesforce Testing; QA Tester.

Contact

Feel free to reach out to anjali08@kanakits.com