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ServiceNow

Senior Technical Consultant , Platform (Federal)

ServiceNow, Addison, Texas, United States, 75001

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Employer Industry: Cloud Computing and IT Services

Why consider this job opportunity:

Salary up to $(amount)

Opportunity for career advancement and growth within the organization

Flexible work arrangements, including remote work options

Engage with cutting-edge AI technologies and integrations

Collaborate with a diverse team of experts in a supportive environment

Chance to make a significant impact on customer satisfaction and business outcomes

What to Expect (Job Responsibilities)

Serve as a functional and technical expert on customer engagement teams, configuring integrations based on best practices

Develop integration plans and strategies, implementing the latest ServiceNow AI offerings

Collaborate with developers to ensure integrations align with overall project goals

Analyze and improve existing configurations to support customer needs and future developments

Troubleshoot and resolve complex user issues related to integrations and AI solutions

What is Required (Qualifications)

Active Security Clearance Required

Minimum of 6 years of configuration/development experience with integration technologies

At least 2 ServiceNow mainline CIS certifications and ServiceNow Certified Application Developer (CAD) certification

Strong experience with Integration Technologies (REST/SOAP, middleware, LDAP, etc.) and SaaS technologies

Proven ability to influence and consult in complex customer environments

How to Stand Out (Preferred Qualifications)

Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent

Familiarity with data management, database design, and technical components like LDAP and SSO

Strong JavaScript skills with practical experience

Background in Self Hosted implementations and/or Domain Separation

Excellent presentation and report-writing skills

#CloudComputing #ITServices #AIIntegrations #CareerOpportunity #RemoteWork

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