Läderach
Overview
Director of Human Resources of Läderach North America — Dallas, TX (North America HQ). Travel as needed 15-20%. Direct message the job poster from Läderach. High-quality fresh chocolate is the core of Läderach, a Swiss chocolate manufacturer founded in 1962. The Corporate Functions business unit includes Finance and IT Services, Global Marketing and Sales Management, and Human Resources. Läderach operates more than 2,200 employees in over 70 countries with a headquarters in the canton of Glarus, and a Retail network across North America. Position Overview
The
Director of Human Resources
will oversee all human resources functions for Läderach North America, ensuring alignment with organizational goals and fostering a collaborative relationship with Swiss HR counterparts. This role requires strong leadership, payroll oversight, and strategic HR management to support a rapidly growing retail organization with 51 brick-and-mortar locations across North America. Key Responsibilities
Develop and implement HR strategies to attract, develop, and scale the HR Team. Build strategies to retain top talent while aligning HR initiatives with company goals. While simultaneously, handling critical cases; establishes SLAs, reporting rhythms, and manager toolkits. Payroll Oversight: manage payroll processes, ensuring accuracy, compliance, and timely execution while collaborating with Finance for reporting and budgeting. Swiss HR Relationship Management: foster strong relationships with Swiss HR to align global policies and act as the primary liaison for North American HR matters. Policy Development and Compliance: create and maintain HR policies compliant with U.S. and Canadian labor laws; conduct regular policy reviews. Employee Relations: promote a positive culture by resolving conflicts, managing grievances, and supporting managers and employees with coaching and guidance. Performance Management: oversee programs for performance management, goal setting, and career development to align with business objectives. Talent Acquisition and Development: lead recruitment efforts and implement training programs to upskill and retain top talent. Compensation and Benefits Management: design competitive compensation and benefits packages and monitor market trends. HR Analytics & Workforce Metrics: utilize HR metrics to improve workforce decision-making and prepare reports on initiatives and retention. Experience with HRIS and ATS platforms; develop SOPs and dashboards to track KPIs such as time-to-hire, ER cycle times, and turnover. Daily Operations: support multi-site retail, e-commerce, and warehouse/3PL operations; strong in employee relations, investigations/legal compliance, recruiting (high-volume frontline & leadership), onboarding, payroll/benefits admin, and multi-state compliance (U.S.; Canada experience preferred). Budget Management: oversee the North America HR budget, ensuring efficient allocation of resources to maximize impact. Qualifications
Education:
Bachelor’s degree in HR, Business Administration, or related field. Experience:
5-7 years of HR leadership experience, preferably in retail or multi-unit operations. Skills: Strong leadership and communication skills. Expertise in HRIS systems, particularly UKG and SAP. Ability to build cross-cultural relationships, especially with global teams. Organizational and problem-solving abilities. Knowledge of U.S. and Canadian labor laws. Preferred Skills: Experience working with international HR teams. HR certifications (SPHR, SHRM-SCP). Bi-lingual: English and Spanish or German. Compensation Package
Competitive Pay Annual Bonus Potential Medical – 80% employer contribution for Employee Only; 50% for Family Coverage Vision – 100% covered by Läderach Life – Läderach covers up to $25K (option to go up to $150K) Employee Assistance Program Additional discounts and perks What we offer you
An exciting working environment with motivated colleagues A position with lots of personal responsibility The opportunity to contribute fresh ideas An open and respectful feedback culture In-house and external further training Unique career opportunities Generous discounts on our products Chocolate at work Easily accessible locations Equal Opportunity
Läderach is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager, will be happy to answer questions. Visit our career site: My Job Search Seniorities
Director Employment type
Full-time Job function
Human Resources, Management, and Business Development Industries: Retail, Retail Luxury Goods and Jewelry, and Food and Beverage Services
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Director of Human Resources of Läderach North America — Dallas, TX (North America HQ). Travel as needed 15-20%. Direct message the job poster from Läderach. High-quality fresh chocolate is the core of Läderach, a Swiss chocolate manufacturer founded in 1962. The Corporate Functions business unit includes Finance and IT Services, Global Marketing and Sales Management, and Human Resources. Läderach operates more than 2,200 employees in over 70 countries with a headquarters in the canton of Glarus, and a Retail network across North America. Position Overview
The
Director of Human Resources
will oversee all human resources functions for Läderach North America, ensuring alignment with organizational goals and fostering a collaborative relationship with Swiss HR counterparts. This role requires strong leadership, payroll oversight, and strategic HR management to support a rapidly growing retail organization with 51 brick-and-mortar locations across North America. Key Responsibilities
Develop and implement HR strategies to attract, develop, and scale the HR Team. Build strategies to retain top talent while aligning HR initiatives with company goals. While simultaneously, handling critical cases; establishes SLAs, reporting rhythms, and manager toolkits. Payroll Oversight: manage payroll processes, ensuring accuracy, compliance, and timely execution while collaborating with Finance for reporting and budgeting. Swiss HR Relationship Management: foster strong relationships with Swiss HR to align global policies and act as the primary liaison for North American HR matters. Policy Development and Compliance: create and maintain HR policies compliant with U.S. and Canadian labor laws; conduct regular policy reviews. Employee Relations: promote a positive culture by resolving conflicts, managing grievances, and supporting managers and employees with coaching and guidance. Performance Management: oversee programs for performance management, goal setting, and career development to align with business objectives. Talent Acquisition and Development: lead recruitment efforts and implement training programs to upskill and retain top talent. Compensation and Benefits Management: design competitive compensation and benefits packages and monitor market trends. HR Analytics & Workforce Metrics: utilize HR metrics to improve workforce decision-making and prepare reports on initiatives and retention. Experience with HRIS and ATS platforms; develop SOPs and dashboards to track KPIs such as time-to-hire, ER cycle times, and turnover. Daily Operations: support multi-site retail, e-commerce, and warehouse/3PL operations; strong in employee relations, investigations/legal compliance, recruiting (high-volume frontline & leadership), onboarding, payroll/benefits admin, and multi-state compliance (U.S.; Canada experience preferred). Budget Management: oversee the North America HR budget, ensuring efficient allocation of resources to maximize impact. Qualifications
Education:
Bachelor’s degree in HR, Business Administration, or related field. Experience:
5-7 years of HR leadership experience, preferably in retail or multi-unit operations. Skills: Strong leadership and communication skills. Expertise in HRIS systems, particularly UKG and SAP. Ability to build cross-cultural relationships, especially with global teams. Organizational and problem-solving abilities. Knowledge of U.S. and Canadian labor laws. Preferred Skills: Experience working with international HR teams. HR certifications (SPHR, SHRM-SCP). Bi-lingual: English and Spanish or German. Compensation Package
Competitive Pay Annual Bonus Potential Medical – 80% employer contribution for Employee Only; 50% for Family Coverage Vision – 100% covered by Läderach Life – Läderach covers up to $25K (option to go up to $150K) Employee Assistance Program Additional discounts and perks What we offer you
An exciting working environment with motivated colleagues A position with lots of personal responsibility The opportunity to contribute fresh ideas An open and respectful feedback culture In-house and external further training Unique career opportunities Generous discounts on our products Chocolate at work Easily accessible locations Equal Opportunity
Läderach is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager, will be happy to answer questions. Visit our career site: My Job Search Seniorities
Director Employment type
Full-time Job function
Human Resources, Management, and Business Development Industries: Retail, Retail Luxury Goods and Jewelry, and Food and Beverage Services
#J-18808-Ljbffr