JLL
Facilities Coordinator
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Facilities Coordinator, you will play a key role in supporting general facility management (FM) services, ensuring continuous monitoring of the property. In this dynamic role, you will work with property managers to facilitate routine operations, including the procurement of supplies and services, issuing purchase orders, managing bid requests, service/construction contracts, and handling accounts payable and receivable. Your strong organizational and communication skills will ensure the property operates smoothly and client needs are consistently met. What your day-to-day will look like: Assist the Facility Management Team with tactical planning toward goals and objectives Provide facility-specific support to the project management team as needed or requested Manage and maintain small facility tasks assigned for day-to-day operations Coordinate and support special events for JLL or the client Assist with meetings and conference room reservation arrangements Schedule and coordinate maintenance activities as directed Deliver general facility management services, including ongoing monitoring of facilities and responding to needs as they arise Serve as the interface for the client, visitors, and guests, ensuring positive interactions Ensure prompt follow-up with customers to address their requests Direct vendors, facilities staff, and service providers to ensure seamless execution of work with minimal disruption Administer and maintain all security systems effectively and appropriately Assist with budgetary processes including requests, analysis, and reporting Support analysis and reporting of budget variances Use superior customer service skills to address inquiries and resolve problems Maintain professionalism under stressful situations, and plan/manage work under tight deadlines Multitask and work independently with minimal supervision Utilize MS Office effectively, especially Excel, to customize administrative reports and facilitate work processes Demonstrate strong written, verbal, and interpersonal skills, as well as a collaborative working style Perform any and all other duties and tasks assigned Required Qualifications: Associate's degree in facilities management, building, business, or a related field 2+ years of experience in facility or property administration Superior customer service skills and commitment to service excellence Strong organizational and collaborative abilities Proficiency in MS Office Suite, especially Excel Strong written and verbal communication skills Ability to multitask, plan, and manage work under time constraints Ability to maintain professionalism at all times Preferred Qualifications: Experience customizing administrative reports Advanced proficiency in Excel spreadsheets Physical Requirements and Work Conditions: Ability to work in an office environment with typical administrative activities Location: On-site Richmond, VA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Facilities Coordinator, you will play a key role in supporting general facility management (FM) services, ensuring continuous monitoring of the property. In this dynamic role, you will work with property managers to facilitate routine operations, including the procurement of supplies and services, issuing purchase orders, managing bid requests, service/construction contracts, and handling accounts payable and receivable. Your strong organizational and communication skills will ensure the property operates smoothly and client needs are consistently met. What your day-to-day will look like: Assist the Facility Management Team with tactical planning toward goals and objectives Provide facility-specific support to the project management team as needed or requested Manage and maintain small facility tasks assigned for day-to-day operations Coordinate and support special events for JLL or the client Assist with meetings and conference room reservation arrangements Schedule and coordinate maintenance activities as directed Deliver general facility management services, including ongoing monitoring of facilities and responding to needs as they arise Serve as the interface for the client, visitors, and guests, ensuring positive interactions Ensure prompt follow-up with customers to address their requests Direct vendors, facilities staff, and service providers to ensure seamless execution of work with minimal disruption Administer and maintain all security systems effectively and appropriately Assist with budgetary processes including requests, analysis, and reporting Support analysis and reporting of budget variances Use superior customer service skills to address inquiries and resolve problems Maintain professionalism under stressful situations, and plan/manage work under tight deadlines Multitask and work independently with minimal supervision Utilize MS Office effectively, especially Excel, to customize administrative reports and facilitate work processes Demonstrate strong written, verbal, and interpersonal skills, as well as a collaborative working style Perform any and all other duties and tasks assigned Required Qualifications: Associate's degree in facilities management, building, business, or a related field 2+ years of experience in facility or property administration Superior customer service skills and commitment to service excellence Strong organizational and collaborative abilities Proficiency in MS Office Suite, especially Excel Strong written and verbal communication skills Ability to multitask, plan, and manage work under time constraints Ability to maintain professionalism at all times Preferred Qualifications: Experience customizing administrative reports Advanced proficiency in Excel spreadsheets Physical Requirements and Work Conditions: Ability to work in an office environment with typical administrative activities Location: On-site Richmond, VA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays