JLL
Facilities Coordinator
JLL - San Jose, California, United States, 95199
Work at JLL
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Overview
Join to apply for the
Facilities Coordinator
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JLL 1 day ago Be among the first 25 applicants Join to apply for the
Facilities Coordinator
role at
JLL Get AI-powered advice on this job and more exclusive features. This range is provided by JLL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$57,000.00/yr - $72,000.00/yr Pay:
$57000 - $72000 / year (paid hourly)
Location:
Santana Row | San Jose, CA
Job Summary:
The Facilities Coordinator is responsible for delivering client experience every day through face-to-face engagement, proactive communication, and exceptional customer service. Qualified candidates will aim to manage large sites with a bespoke approach to establish stronger relationships and create an engaging experience for our client’s employees and their guests.
The Facilities Coordinator is the go-to-person for all workplace operations / facilities matters. The role of the Coordinator will increase the level of partnership between JLL and our vendors.
Key Responsibilities
Site Management
Manage all customer inquiries and issues tactfully and confidently Conduct daily site walk checklist to ensure flawless execution, look out for defects and remediate any dangerous conditions immediately Ensure meeting rooms and collaboration spaces are in ‘ready-to-use’ condition whenever unoccupied Ensure office equipment is in good working condition. Otherwise, rectify immediately Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace Ensure services are delivered within SLA’s and compliant with applicable laws, rules, and regulations Consolidate all customer issues and generate monthly report
Customer Service & Communications
Start the day with greeting customers, using customer name Visibly engaged and well known in the workplace; spends a minimum of four hours per day walking the site To be attuned with customer, build meaningful relationships with stakeholders across all levels, carrying a hospitality calling card as appropriate Share communications collaterals with the JLL team Receives and responds to all requests (verbal, email) or issues within one day of receipt, including a personal follow up to ensure questions / requests are answered. Urgent issues / emails to be prioritized first
Administrative Duties
Perform / stock pantry and supplies as needed Administer workplace policies (clean desk, appropriate use of space, etc.) Additional duties as assigned by Workplace / Facility Manager
Qualifications:
3+ years prior experience in hospitality, tourism, events operations property management, or related profession Confident, friendly & engaging Customer focused mentality with a passion for hospitality Excellent verbal and written communication skills, ability to communicate professionally at all levels Meticulous with strong organizational and time management skills Strong interpersonal skills and highly collaborative Proficiency with Microsoft Office (Excel, Word, PowerPoint
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at JLL by 2x Sign in to set job alerts for “Facilities Coordinator” roles.
San Jose, CA $10,217.00-$16,221.00 1 month ago Principal Operational Places Site Manager
San Jose, CA $68,640.00-$102,222.00 1 week ago San Jose, CA $145,000.00-$169,000.00 2 weeks ago San Jose, CA $10,217.00-$16,221.00 4 weeks ago San Jose, CA $100,000.00-$160,000.00 3 days ago San Jose, CA $84,000.00-$142,000.00 2 weeks ago Sunnyvale, CA $127,500.00-$150,000.00 2 weeks ago San Jose, CA $85,000.00-$98,000.00 2 weeks ago San Jose, CA $65,000.00-$74,000.00 3 days ago Sunnyvale, CA $123,250.00-$145,000.00 1 week ago Sunnyvale, CA $55,000.00-$69,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Facilities Coordinator
role at
JLL 1 day ago Be among the first 25 applicants Join to apply for the
Facilities Coordinator
role at
JLL Get AI-powered advice on this job and more exclusive features. This range is provided by JLL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$57,000.00/yr - $72,000.00/yr Pay:
$57000 - $72000 / year (paid hourly)
Location:
Santana Row | San Jose, CA
Job Summary:
The Facilities Coordinator is responsible for delivering client experience every day through face-to-face engagement, proactive communication, and exceptional customer service. Qualified candidates will aim to manage large sites with a bespoke approach to establish stronger relationships and create an engaging experience for our client’s employees and their guests.
The Facilities Coordinator is the go-to-person for all workplace operations / facilities matters. The role of the Coordinator will increase the level of partnership between JLL and our vendors.
Key Responsibilities
Site Management
Manage all customer inquiries and issues tactfully and confidently Conduct daily site walk checklist to ensure flawless execution, look out for defects and remediate any dangerous conditions immediately Ensure meeting rooms and collaboration spaces are in ‘ready-to-use’ condition whenever unoccupied Ensure office equipment is in good working condition. Otherwise, rectify immediately Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace Ensure services are delivered within SLA’s and compliant with applicable laws, rules, and regulations Consolidate all customer issues and generate monthly report
Customer Service & Communications
Start the day with greeting customers, using customer name Visibly engaged and well known in the workplace; spends a minimum of four hours per day walking the site To be attuned with customer, build meaningful relationships with stakeholders across all levels, carrying a hospitality calling card as appropriate Share communications collaterals with the JLL team Receives and responds to all requests (verbal, email) or issues within one day of receipt, including a personal follow up to ensure questions / requests are answered. Urgent issues / emails to be prioritized first
Administrative Duties
Perform / stock pantry and supplies as needed Administer workplace policies (clean desk, appropriate use of space, etc.) Additional duties as assigned by Workplace / Facility Manager
Qualifications:
3+ years prior experience in hospitality, tourism, events operations property management, or related profession Confident, friendly & engaging Customer focused mentality with a passion for hospitality Excellent verbal and written communication skills, ability to communicate professionally at all levels Meticulous with strong organizational and time management skills Strong interpersonal skills and highly collaborative Proficiency with Microsoft Office (Excel, Word, PowerPoint
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at JLL by 2x Sign in to set job alerts for “Facilities Coordinator” roles.
San Jose, CA $10,217.00-$16,221.00 1 month ago Principal Operational Places Site Manager
San Jose, CA $68,640.00-$102,222.00 1 week ago San Jose, CA $145,000.00-$169,000.00 2 weeks ago San Jose, CA $10,217.00-$16,221.00 4 weeks ago San Jose, CA $100,000.00-$160,000.00 3 days ago San Jose, CA $84,000.00-$142,000.00 2 weeks ago Sunnyvale, CA $127,500.00-$150,000.00 2 weeks ago San Jose, CA $85,000.00-$98,000.00 2 weeks ago San Jose, CA $65,000.00-$74,000.00 3 days ago Sunnyvale, CA $123,250.00-$145,000.00 1 week ago Sunnyvale, CA $55,000.00-$69,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr