Lakeshore College
Administrative Specialist, Teaching & Learning Center
Lakeshore College, Cornell, Wisconsin, United States, 54732
Lakeshore's Mission
Transform individuals to strengthen our communities through innovative and accessible learning. Full-time benefits include: competitive health, dental, and vision insurance; up to $3,000 in tuition reimbursement annually; professional development and growth opportunities; 6.95% Wisconsin Retirement System (WRS) savings - matched dollar for dollar; 403(b) and 457 retirement savings options; college paid life and disability insurance; health and dependent care Flex Spending Accounts; onsite fitness center and walking path; up to 8 weeks paid new child leave; onsite wellness screenings; relocation assistance available; Lakeshore also offers generous paid time off starting with 10 days of vacation, 9 days of sick time, 6 days of personal leave, 10 holidays, and a one-week winter break. Additional perks: local discounts on food, entertainment, and events; discounts on cell phone plans and rental cars; common read events; culinary experiences from onsite emerging chefs; identity theft protection; "Dress for your day"; employee recognition and appreciation events; campus closed six Fridays during the summer; benefits begin the first of the month coinciding with or following hire. For additional information on our vast array of benefits, read through our benefits guide. Shift: Days Location: Lakeshore College Cleveland, Wisconsin Position Summary: This position provides administrative, technical, and on-site coordination of Teaching and Learning Center (TLC) activities, including new employee orientation and onboarding, professional development offerings, on-demand technical training and documentation, SumTotal system administrator, FQAS (faculty quality assurance), and college-wide training events and initiatives. This position must think creatively, demonstrate strong communication and technology skills, and plan and organize independently. Reasonable accommodations/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Job Functions: (50%) Teaching and Learning Center Administrative Duties Organize and coordinate all logistical elements of events and professional development offerings, including creating promotional content, reserving rooms, planning catering, communicating with facilitators, for events such as new employee orientation, onboarding, Team Development Days, FQAS faculty quality assurance, campus technology training, and identified professional development course offerings. Maintain a budget, submit purchase requests, validate invoices, reconcile purchasing card, and process compensation for TLC event facilitators. Provide project and process management support to monitor activities, create documentation, calendar & schedule events, order supplies, track attendance, prepare training and event materials, administer evaluations. Create and manage the development, production and maintenance of physical and web-based promotional and informational material related TLC programming and events. Assist in the development and organization of student orientation materials by gathering content, coordinating with contributors, and maintaining project timelines. Support the creation and maintenance of student online technology resources by tracking updates, managing documents, and ensuring accessibility for students. (30%) SumTotal (Learning Management System) Administrator Serve as College's SumTotal Learning Manager System administrator. Maintain accurate information in our content and learning management systems. Event creation - set up new classes/courses, schedule, run reports, and monitor course enrollment. Vendor management - work closely with LMS vendor to report, track, and resolve technical and non-technical system issues impacting end-users. Develop and execute testing plans for any system changes or enhancements with documented outcomes. Load SCORM and Open Content Network courses/programs into Learning Management System. Create & update documentation, training materials, user guides, etc. (20%) Training and Development Provide on-demand microlearning to staff on how to access and use Lakeshore technology. Create and maintain documentation and training resources (e.g., webpages, MS Team files, SharePoint sites, print files); manage content electronically, including creating, editing, and navigating. Assist in developing and maintaining e-learning courses in Articulate Rise 360, presentations, and files; identify unique and engaging methods to present content to a diverse audience. Research and analyze available emerging technologies and software to support organization initiatives. Education and Experience: Associate degree in business, Administrative Professional, Human Resources, Education, or in a related discipline required. Two to three years' recent related occupational experience required. Customer service and professional office experience is required. Certifications, License, Registration: None. Knowledge, Skills, and Abilities: Knowledge: Knowledge of Lakeshore's mission, vision and strategic direction. Skills: Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.). Excellent written and verbal communication skills. Strong organizational and time management skills. Effective interpersonal skills and customer service skills. Strong critical thinking and problem-solving skills. Abilities: Adapt quickly to new and changing technology. Perform work accurately and thoroughly, with a high level of accountability and attention to detail. Work independently, as part of a team and/or with minimal supervision. Present self in a professional, ethical, and respectful manner at all times. Use discretion and maintain a high level of confidentiality. Prioritize and manage multiple projects or tasks, maintaining deadlines. Establish and maintain effective working relationships and relate successfully with staff, students and all stakeholders. Physical Demands/Work Environment: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment may require multi-tasking. The noise level in the work environment is usually moderate. This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives. Condition(s) of employment: Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College. #LakeshoreProud
Transform individuals to strengthen our communities through innovative and accessible learning. Full-time benefits include: competitive health, dental, and vision insurance; up to $3,000 in tuition reimbursement annually; professional development and growth opportunities; 6.95% Wisconsin Retirement System (WRS) savings - matched dollar for dollar; 403(b) and 457 retirement savings options; college paid life and disability insurance; health and dependent care Flex Spending Accounts; onsite fitness center and walking path; up to 8 weeks paid new child leave; onsite wellness screenings; relocation assistance available; Lakeshore also offers generous paid time off starting with 10 days of vacation, 9 days of sick time, 6 days of personal leave, 10 holidays, and a one-week winter break. Additional perks: local discounts on food, entertainment, and events; discounts on cell phone plans and rental cars; common read events; culinary experiences from onsite emerging chefs; identity theft protection; "Dress for your day"; employee recognition and appreciation events; campus closed six Fridays during the summer; benefits begin the first of the month coinciding with or following hire. For additional information on our vast array of benefits, read through our benefits guide. Shift: Days Location: Lakeshore College Cleveland, Wisconsin Position Summary: This position provides administrative, technical, and on-site coordination of Teaching and Learning Center (TLC) activities, including new employee orientation and onboarding, professional development offerings, on-demand technical training and documentation, SumTotal system administrator, FQAS (faculty quality assurance), and college-wide training events and initiatives. This position must think creatively, demonstrate strong communication and technology skills, and plan and organize independently. Reasonable accommodations/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Job Functions: (50%) Teaching and Learning Center Administrative Duties Organize and coordinate all logistical elements of events and professional development offerings, including creating promotional content, reserving rooms, planning catering, communicating with facilitators, for events such as new employee orientation, onboarding, Team Development Days, FQAS faculty quality assurance, campus technology training, and identified professional development course offerings. Maintain a budget, submit purchase requests, validate invoices, reconcile purchasing card, and process compensation for TLC event facilitators. Provide project and process management support to monitor activities, create documentation, calendar & schedule events, order supplies, track attendance, prepare training and event materials, administer evaluations. Create and manage the development, production and maintenance of physical and web-based promotional and informational material related TLC programming and events. Assist in the development and organization of student orientation materials by gathering content, coordinating with contributors, and maintaining project timelines. Support the creation and maintenance of student online technology resources by tracking updates, managing documents, and ensuring accessibility for students. (30%) SumTotal (Learning Management System) Administrator Serve as College's SumTotal Learning Manager System administrator. Maintain accurate information in our content and learning management systems. Event creation - set up new classes/courses, schedule, run reports, and monitor course enrollment. Vendor management - work closely with LMS vendor to report, track, and resolve technical and non-technical system issues impacting end-users. Develop and execute testing plans for any system changes or enhancements with documented outcomes. Load SCORM and Open Content Network courses/programs into Learning Management System. Create & update documentation, training materials, user guides, etc. (20%) Training and Development Provide on-demand microlearning to staff on how to access and use Lakeshore technology. Create and maintain documentation and training resources (e.g., webpages, MS Team files, SharePoint sites, print files); manage content electronically, including creating, editing, and navigating. Assist in developing and maintaining e-learning courses in Articulate Rise 360, presentations, and files; identify unique and engaging methods to present content to a diverse audience. Research and analyze available emerging technologies and software to support organization initiatives. Education and Experience: Associate degree in business, Administrative Professional, Human Resources, Education, or in a related discipline required. Two to three years' recent related occupational experience required. Customer service and professional office experience is required. Certifications, License, Registration: None. Knowledge, Skills, and Abilities: Knowledge: Knowledge of Lakeshore's mission, vision and strategic direction. Skills: Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.). Excellent written and verbal communication skills. Strong organizational and time management skills. Effective interpersonal skills and customer service skills. Strong critical thinking and problem-solving skills. Abilities: Adapt quickly to new and changing technology. Perform work accurately and thoroughly, with a high level of accountability and attention to detail. Work independently, as part of a team and/or with minimal supervision. Present self in a professional, ethical, and respectful manner at all times. Use discretion and maintain a high level of confidentiality. Prioritize and manage multiple projects or tasks, maintaining deadlines. Establish and maintain effective working relationships and relate successfully with staff, students and all stakeholders. Physical Demands/Work Environment: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment may require multi-tasking. The noise level in the work environment is usually moderate. This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives. Condition(s) of employment: Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College. #LakeshoreProud