Digital Realty
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Channel Enablement Manager
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Digital Realty Get AI-powered advice on this job and more exclusive features. Your Role
Digital Realty is looking for a Partner GTM and Enablement - Manager in support of our broader digital transformation needs in the company. The company has recently gone through significant changes, making this an exciting time to join. This period of growth offers excellent career development opportunities. You will support Global Partner Enablement and GTM activities, build stakeholder alignment, and optimize tools and systems. Additionally, you will conduct needs analyses to identify knowledge gaps and improvement opportunities. This role is ideal for someone with strong analytical skills, attention to detail, and a desire to work in a fast-paced, tech-driven environment. You will collaborate with Channel Sales, Marketing, Product, and Operations teams to enhance partner success through training, enablement programs, and GTM initiatives. What Youll Do Partner Support Serve as a point of contact for partners using the PRM portal. Provide training and support on portal usage. Address partner inquiries, issues, and escalations related to the portal. Coordinate partner enablement initiatives, including training and certification tracking.
Content
Develop and maintain portal content in collaboration with internal teams and partners. Ensure content relevance, accuracy, and alignment with enablement goals. Organize content for easy navigation and access.
Reporting and Analytics
Generate reports on portal usage, engagement, and feedback. Analyze data to identify trends and improvement areas. Provide insights and recommendations to enhance partner engagement.
Partner Portal Management
Maintain and update the PRM portal with accurate information and resources. Customize the portal to meet organizational and partner needs.
Continuous Improvements
Stay informed on industry trends and best practices in partner management. Propose and implement portal enhancements based on insights and feedback.
Business Process Management
Maintain policies to ensure alignment and collaboration with sales teams. Identify knowledge gaps and develop related content or training. Manage other assigned tasks periodically.
What Youll Need
BA/BS degree with 3+ years relevant experience in channel sales, enablement, GTM strategy, or analytics. Strong project management and organizational skills. Expertise in MS Excel, MS Access, and handling large datasets. Knowledge of Salesforce.com; Oracle CPQ, Clari, and Anaplan are a plus. Experience with data visualization tools like PowerBI or Tableau. Analytical problem-solving skills and independent thinking. Excellent communication skills. Highly organized with good time management and attention to detail. Ability to work across global teams and time zones. Self-starter with ownership and follow-through skills. Ability to thrive in a fast-paced environment with a positive attitude.
What We Can Offer You
Join a passionate team committed to understanding and meeting the needs of our global customers. We promote a supportive, inclusive environment where you can bring your whole self to work and collaborate across different areas to innovate and implement ideas. About Digital Realty
Digital Realty supports over 2,000 firms worldwide with data centers and colocation services. Our mission is to provide a trusted foundation for the digital world, building a network of interconnected campuses to power growth and prosperity. Our Values
Customer focus, excellence, talent, teamwork, and success guide our decisions and actions daily. Additional Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: IT Services and IT Consulting
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Channel Enablement Manager
role at
Digital Realty Get AI-powered advice on this job and more exclusive features. Your Role
Digital Realty is looking for a Partner GTM and Enablement - Manager in support of our broader digital transformation needs in the company. The company has recently gone through significant changes, making this an exciting time to join. This period of growth offers excellent career development opportunities. You will support Global Partner Enablement and GTM activities, build stakeholder alignment, and optimize tools and systems. Additionally, you will conduct needs analyses to identify knowledge gaps and improvement opportunities. This role is ideal for someone with strong analytical skills, attention to detail, and a desire to work in a fast-paced, tech-driven environment. You will collaborate with Channel Sales, Marketing, Product, and Operations teams to enhance partner success through training, enablement programs, and GTM initiatives. What Youll Do Partner Support Serve as a point of contact for partners using the PRM portal. Provide training and support on portal usage. Address partner inquiries, issues, and escalations related to the portal. Coordinate partner enablement initiatives, including training and certification tracking.
Content
Develop and maintain portal content in collaboration with internal teams and partners. Ensure content relevance, accuracy, and alignment with enablement goals. Organize content for easy navigation and access.
Reporting and Analytics
Generate reports on portal usage, engagement, and feedback. Analyze data to identify trends and improvement areas. Provide insights and recommendations to enhance partner engagement.
Partner Portal Management
Maintain and update the PRM portal with accurate information and resources. Customize the portal to meet organizational and partner needs.
Continuous Improvements
Stay informed on industry trends and best practices in partner management. Propose and implement portal enhancements based on insights and feedback.
Business Process Management
Maintain policies to ensure alignment and collaboration with sales teams. Identify knowledge gaps and develop related content or training. Manage other assigned tasks periodically.
What Youll Need
BA/BS degree with 3+ years relevant experience in channel sales, enablement, GTM strategy, or analytics. Strong project management and organizational skills. Expertise in MS Excel, MS Access, and handling large datasets. Knowledge of Salesforce.com; Oracle CPQ, Clari, and Anaplan are a plus. Experience with data visualization tools like PowerBI or Tableau. Analytical problem-solving skills and independent thinking. Excellent communication skills. Highly organized with good time management and attention to detail. Ability to work across global teams and time zones. Self-starter with ownership and follow-through skills. Ability to thrive in a fast-paced environment with a positive attitude.
What We Can Offer You
Join a passionate team committed to understanding and meeting the needs of our global customers. We promote a supportive, inclusive environment where you can bring your whole self to work and collaborate across different areas to innovate and implement ideas. About Digital Realty
Digital Realty supports over 2,000 firms worldwide with data centers and colocation services. Our mission is to provide a trusted foundation for the digital world, building a network of interconnected campuses to power growth and prosperity. Our Values
Customer focus, excellence, talent, teamwork, and success guide our decisions and actions daily. Additional Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: IT Services and IT Consulting
#J-18808-Ljbffr