Washington Staffing
Field Service Trainer
Swire Coca-Cola is one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,900 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors, and regardless of which role you choose, you have a direct impact on Swire Coca-Cola, our products, and the communities we call home. Health coverage (3 medical options, dental and vision). 401(k) Retirement Plan w/company match Health Savings Accounts w/company match FREE virtual primary care, acute care and physical therapy FREE Employee Assistance Program Company paid (vacation, holidays, sick time, bereavement, jury duty, maternity/parental, disability leave and volunteer time) Discounted & free product Tuition reimbursement Opportunities for career advancement The Field Service Trainer plays a critical role in building, developing, and delivering training programs that enhance the technical expertise of 150-200 Field Service, Equipment Fulfillment Center (EFC), and Remanufacturing Technicians. As a Cold Drink Equipment (CDE) subject matter expert, this position supports managers, supervisors, and the sales organization by providing essential training and technical guidance. The Trainer designs and implements customized training programs to ensure technicians have the necessary skills to properly diagnose, repair, prepare, and install equipment. In collaboration with the Coca-Cola North America Operating Unit (NAOU), the Trainer leads the execution of both virtual and in-person training sessions, ensuring technicians meet certification standards and maintain peak performance in servicing equipment. Responsibilities: Executes on Customer Asset Management (CAM) direction, strategy, goals, and objectives within assigned area Builds, develops, and delivers training programs that enhance the technical expertise of 150-200 Field Service, Equipment Fulfillment Center (EFC), and Remanufacturing Technicians Partners with management, technicians, NAOU, and suppliers to design and implement customized training programs to ensure technicians have the necessary skills to properly diagnose, repair, prepare, and install equipment Audits completed field service activities to ensure compliance to reactive service and install standards Audits equipment process, procedures and inventories as assigned Fosters internal and external relationships within assigned regions Performs other duties as assigned Requirements: Bachelor's Degree in business related field preferred High School Diploma (or GED) with additional experience as detailed required 2-4 years Progressive experience leading or managing people required 2-4 years CAM Experience or experience in a related technical field preferred 1-2 years Experience managing and or implementing projects preferred Good interpersonal skills, dependable, results driven, timely decision making, ability to delegate Proficient in Outlook, Word, Excel, and PowerPoint Base salary is $80,000 to $90,000 plus bonus structure (dependent on role). Pay offered will depend on candidate's geographic location, prior relevant experience, knowledge, skills, & abilities. At Swire Coca-Cola, we offer a comprehensive benefits package for full-time associates and their families. Benefit options include: Medical, Dental, Vision, Pharmacy, Medical FSA, Dependent Care FSA, Health Savings Account, Life Insurance, Supplemental Life Insurance, Accidental Death & Dismemberment Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, Accident
Swire Coca-Cola is one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,900 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors, and regardless of which role you choose, you have a direct impact on Swire Coca-Cola, our products, and the communities we call home. Health coverage (3 medical options, dental and vision). 401(k) Retirement Plan w/company match Health Savings Accounts w/company match FREE virtual primary care, acute care and physical therapy FREE Employee Assistance Program Company paid (vacation, holidays, sick time, bereavement, jury duty, maternity/parental, disability leave and volunteer time) Discounted & free product Tuition reimbursement Opportunities for career advancement The Field Service Trainer plays a critical role in building, developing, and delivering training programs that enhance the technical expertise of 150-200 Field Service, Equipment Fulfillment Center (EFC), and Remanufacturing Technicians. As a Cold Drink Equipment (CDE) subject matter expert, this position supports managers, supervisors, and the sales organization by providing essential training and technical guidance. The Trainer designs and implements customized training programs to ensure technicians have the necessary skills to properly diagnose, repair, prepare, and install equipment. In collaboration with the Coca-Cola North America Operating Unit (NAOU), the Trainer leads the execution of both virtual and in-person training sessions, ensuring technicians meet certification standards and maintain peak performance in servicing equipment. Responsibilities: Executes on Customer Asset Management (CAM) direction, strategy, goals, and objectives within assigned area Builds, develops, and delivers training programs that enhance the technical expertise of 150-200 Field Service, Equipment Fulfillment Center (EFC), and Remanufacturing Technicians Partners with management, technicians, NAOU, and suppliers to design and implement customized training programs to ensure technicians have the necessary skills to properly diagnose, repair, prepare, and install equipment Audits completed field service activities to ensure compliance to reactive service and install standards Audits equipment process, procedures and inventories as assigned Fosters internal and external relationships within assigned regions Performs other duties as assigned Requirements: Bachelor's Degree in business related field preferred High School Diploma (or GED) with additional experience as detailed required 2-4 years Progressive experience leading or managing people required 2-4 years CAM Experience or experience in a related technical field preferred 1-2 years Experience managing and or implementing projects preferred Good interpersonal skills, dependable, results driven, timely decision making, ability to delegate Proficient in Outlook, Word, Excel, and PowerPoint Base salary is $80,000 to $90,000 plus bonus structure (dependent on role). Pay offered will depend on candidate's geographic location, prior relevant experience, knowledge, skills, & abilities. At Swire Coca-Cola, we offer a comprehensive benefits package for full-time associates and their families. Benefit options include: Medical, Dental, Vision, Pharmacy, Medical FSA, Dependent Care FSA, Health Savings Account, Life Insurance, Supplemental Life Insurance, Accidental Death & Dismemberment Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, Accident