RIT Solutions, Inc.
Sr. Technical Business Analyst - Hybrid
New York, NY - Hybrid
***experience with energy efficiency and demand side management initiatives. Experience with Salesforce testing also a big PLUS **ALL candidates MUST BE LOCAL to NYC .
On site interview is second and final round and is mandatory . Will be on site 2-3 days per week.*
Job Description As a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, ensuring that clean energy initiatives are effectively translated into scalable, high-quality software solutions. Your work will directly support the development and reporting of clean energy programs, aligning with regulatory requirements and public service commission expectations. Key Responsibilities:
Act as a liaison between business users and technical teams to ensure accurate and timely delivery of program enhancements. Facilitate user requirement workshops and translate business needs into clear, actionable technical specifications. Collaborate closely with Product Owners, developers, and QA teams to guide solutions from concept through deployment. Analyze and document business requirements, user stories, and acceptance criteria. Organize and prioritize user stories for Agile development sprints. Support testing efforts by creating test plans, writing test scripts, and logging defects. Prepare system documentation, including process flows, customer journey maps, and business process models. Conduct user research, experience mapping, wireframing, and usability testing to inform product design. Apply critical thinking to diagnose and resolve complex system and process issues. Engage with internal and external stakeholders to ensure alignment and transparency throughout the development lifecycle. Continuously learn and adapt to new technologies and tools to support evolving program needs. Qualifications:
Experience with Agile/Scrum methodologies and tools. Strong attention to detail and a commitment to delivering high-quality results. Excellent communication and collaboration skills in cross-functional team environments. Ability to facilitate meetings and decompose complex business processes. Proficiency in creating business process documentation and workflows. Self-starter with the ability to learn new systems and technologies independently. TECHNICAL SKILLS Must Have
accurate testing and troubleshooting Agile Methodology Business Collaboration Data-Driven Decision Making Develop test plans, test cases, and scripts for user acceptance testing (UAT). Document business requirements and translate into technical requirements Excellent oral and written communication skills Experience designing, managing, analyzing, testing or improving software systems Experience working in a fast-paced, changing environment Experience working in Scrum/Agile framework Organize work in software ticketing system (Azure Dev Ops, experience with JIRA or similar acceptable) Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile Proven experience as a Business Analyst Salesforce Reports Self-sufficient person who can work collaboratively in multi-disciplinary teams Summarize technical concepts and translate them clearly to non-technical stakeholders. Write technical user stories, organizing development sprints Nice To Have
Adaptability to Change Agile scrum certified Business Analyst - Salesforce Experience in Azure Dev Ops Knowledge of and work experience with energy efficiency and demand side management initiatives Knowledge of Salesforce Testing Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile QA Tester
***experience with energy efficiency and demand side management initiatives. Experience with Salesforce testing also a big PLUS **ALL candidates MUST BE LOCAL to NYC .
On site interview is second and final round and is mandatory . Will be on site 2-3 days per week.*
Job Description As a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, ensuring that clean energy initiatives are effectively translated into scalable, high-quality software solutions. Your work will directly support the development and reporting of clean energy programs, aligning with regulatory requirements and public service commission expectations. Key Responsibilities:
Act as a liaison between business users and technical teams to ensure accurate and timely delivery of program enhancements. Facilitate user requirement workshops and translate business needs into clear, actionable technical specifications. Collaborate closely with Product Owners, developers, and QA teams to guide solutions from concept through deployment. Analyze and document business requirements, user stories, and acceptance criteria. Organize and prioritize user stories for Agile development sprints. Support testing efforts by creating test plans, writing test scripts, and logging defects. Prepare system documentation, including process flows, customer journey maps, and business process models. Conduct user research, experience mapping, wireframing, and usability testing to inform product design. Apply critical thinking to diagnose and resolve complex system and process issues. Engage with internal and external stakeholders to ensure alignment and transparency throughout the development lifecycle. Continuously learn and adapt to new technologies and tools to support evolving program needs. Qualifications:
Experience with Agile/Scrum methodologies and tools. Strong attention to detail and a commitment to delivering high-quality results. Excellent communication and collaboration skills in cross-functional team environments. Ability to facilitate meetings and decompose complex business processes. Proficiency in creating business process documentation and workflows. Self-starter with the ability to learn new systems and technologies independently. TECHNICAL SKILLS Must Have
accurate testing and troubleshooting Agile Methodology Business Collaboration Data-Driven Decision Making Develop test plans, test cases, and scripts for user acceptance testing (UAT). Document business requirements and translate into technical requirements Excellent oral and written communication skills Experience designing, managing, analyzing, testing or improving software systems Experience working in a fast-paced, changing environment Experience working in Scrum/Agile framework Organize work in software ticketing system (Azure Dev Ops, experience with JIRA or similar acceptable) Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile Proven experience as a Business Analyst Salesforce Reports Self-sufficient person who can work collaboratively in multi-disciplinary teams Summarize technical concepts and translate them clearly to non-technical stakeholders. Write technical user stories, organizing development sprints Nice To Have
Adaptability to Change Agile scrum certified Business Analyst - Salesforce Experience in Azure Dev Ops Knowledge of and work experience with energy efficiency and demand side management initiatives Knowledge of Salesforce Testing Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile QA Tester