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Hot Chi Chicken + Cedars Mediterranean Kitchen

Shift Leader | Cedars in Hyde Park

Hot Chi Chicken + Cedars Mediterranean Kitchen, Chicago, Illinois, United States, 60615

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Job Description

Job Description

Shift Leader – Cedars in Hyde Park Shifts: 6–8 hours Pay:$18.50 – $21.50/hr (based on experience)

What You'll Be Responsible For

LEAD RESTAURANT OPERATIONS * Follow and complete opening/closing checklists * Monitor food safety standards and walk-in cooler organization * Operate and troubleshoot kitchen equipment * Adjust staffing in real-time to match business needs * Send daily shift summaries to management

ACCOUNTABILITY

* Enforce policies around uniforms, punctuality, attendance, phone use * Ensure all team members follow our Quality Identifier standards * Coach team with respect and firmness

CUSTOMER RECOVERY

* Handle guest issues like a Hot Chi pro * Use the **D.O.E. Method** to resolve problems * Issue refunds or credits as needed to win customers back

INVENTORY MANAGEMENT

* Receive and stow away deliveries * Create and oversee prep lists * Complete full inventory counts as scheduled * Communicate expected shortages to management

CASH HANDLING

* Safe counts and reconciliation * End-of-shift drawer balancing and deposits * Keep cashiers stocked with change and supplies

CATERING Intake and manage Catering orders Assign Delivery Drivers ✅ What We’re Looking For

Leadership experience in a fast-paced environment Confidence holding others accountable Solid communication and organization skills Comfort with basic math and handling cash Cool under pressure, focused on solutions Passion for great food and better teamwork Powered by JazzHR uCUPPWZyoa