Government Jobs
Office Specialist I - Solid Waste
Government Jobs, Port Orange, Florida, United States, 32127
Office Specialist I
The County of Volusia is seeking an experienced Office Specialist I for the Solid Waste Division. This position is located at the Tomoka Landfill in Port Orange, Florida, and will be responsible for handling telephone calls and walk-in customers on a daily basis (e.g. direct calls to the appropriate person and the delivery of excellent customer service). The candidate will assist with some clerical or secretarial duties such as processing mail, scheduling meetings, taking messages, processing data entry and maintaining files. The position requires a strong knowledge of Microsoft Excel and Word, as well as a strong work ethic, high energy and enjoy interacting with people. Graduation from high school or possession of a GED and three (3) years of general clerical or reception, and/or secretarial experience. Two (2) years of post-high school education may be substituted for two (2) years of the required experience. May be required to demonstrate keyboarding skills. Depending on assignment, may be required to possess and maintain a Florida driver's license. The preferred candidate, having met the requirements, will have prior experience in a customer-facing role. Knowledge of business English, spelling, and math. Knowledge of the overall function and responsibilities and services rendered by the division/activity to which assigned. Knowledge of modern office practices and procedures. Ability to understand and follow oral and written instructions. Ability to learn and perform assigned clerical duties readily and adhere to prescribed routines. Ability to meet and deal effectively with the public and employees. Ability to answer and manage a high level of incoming calls and emails, in addition to handling in person walk-ins. Ability to multitask and handle high-pressure situations calmly. Ability to answer the phone, listen actively, relay information, and type basic information simultaneously. Ability to adjust communication style to tailor interactions and strategies to match a customer's unique behavioral characteristics and preferences. Ability to maintain complex statistical records and to prepare periodic reports from such records. Ability to use own judgement and discretion in execution of duties. Ability to provide information correctly and concisely, orally and in writing. Ability to perform routine secretarial tasks as required by the position. Ability to learn and use a personal computer. Ability to type accurately from rough draft, plain copy or recording at a reasonable rate of speed.
The County of Volusia is seeking an experienced Office Specialist I for the Solid Waste Division. This position is located at the Tomoka Landfill in Port Orange, Florida, and will be responsible for handling telephone calls and walk-in customers on a daily basis (e.g. direct calls to the appropriate person and the delivery of excellent customer service). The candidate will assist with some clerical or secretarial duties such as processing mail, scheduling meetings, taking messages, processing data entry and maintaining files. The position requires a strong knowledge of Microsoft Excel and Word, as well as a strong work ethic, high energy and enjoy interacting with people. Graduation from high school or possession of a GED and three (3) years of general clerical or reception, and/or secretarial experience. Two (2) years of post-high school education may be substituted for two (2) years of the required experience. May be required to demonstrate keyboarding skills. Depending on assignment, may be required to possess and maintain a Florida driver's license. The preferred candidate, having met the requirements, will have prior experience in a customer-facing role. Knowledge of business English, spelling, and math. Knowledge of the overall function and responsibilities and services rendered by the division/activity to which assigned. Knowledge of modern office practices and procedures. Ability to understand and follow oral and written instructions. Ability to learn and perform assigned clerical duties readily and adhere to prescribed routines. Ability to meet and deal effectively with the public and employees. Ability to answer and manage a high level of incoming calls and emails, in addition to handling in person walk-ins. Ability to multitask and handle high-pressure situations calmly. Ability to answer the phone, listen actively, relay information, and type basic information simultaneously. Ability to adjust communication style to tailor interactions and strategies to match a customer's unique behavioral characteristics and preferences. Ability to maintain complex statistical records and to prepare periodic reports from such records. Ability to use own judgement and discretion in execution of duties. Ability to provide information correctly and concisely, orally and in writing. Ability to perform routine secretarial tasks as required by the position. Ability to learn and use a personal computer. Ability to type accurately from rough draft, plain copy or recording at a reasonable rate of speed.