GovernmentJobs.com
IT Training & Modern Work Specialist
GovernmentJobs.com, Saint Paul, Minnesota, United States, 55130
IT Training And Modern Work Specialist
The Office of Attorney General Keith Ellison has a clear mission: we help Minnesotans afford their lives and live with dignity, safety, and respect. We are a dynamic group of dedicated professionals who choose public service as a calling, and we are actively and intentionally committed to supporting an internal culture that affirms that calling. The Office is one of Minnesota's largest public law offices and as of 2025, has been recognized as a Star Tribune Top Workplace Minnesota for five years in a row and Top Workplace USA for four years in a row. The Office is currently seeking an IT Training and Modern Work Specialist in the IT division of the Office. A successful candidate in this position will be able to: Develop and deliver comprehensive training programs covering a variety of IT systems and tools (including Windows, M365 applications, Teams Phone, Teams Rooms, PowerApps, and more), offering practical hands-on instruction tailored to non-technical users in legal and government settings. Create hybrid and asynchronous learning experiences that accommodate diverse schedules, learning styles, and accessibility needs. Provide one-on-one and group coaching to reinforce digital fluency, build confidence, and support the adoption of new tools and workflows. Design and maintain user-friendly training materials, such as quick-start guides, videos, SOPs, and FAQs, using tools like Camtasia, Scribe, PowerPoint, and Microsoft Stream. Build and manage a centralized training resource library, ensuring materials remain current as technologies and user needs evolve. Lead IT onboarding for new hires, including training on essential systems, tools, and modern work practices. Champion collaborative and productivity-enhancing technologies across departments to promote efficient, modern work habits. Collaborate with stakeholders across IT, HR, Training and Development and leadership to align training strategies with organizational goals and address workflow challenges through Microsoft 365-based solutions. Assist in the design and rollout of Power Platform solutions (e.g., Power Automate, Forms, Teams integrations) that streamline business processes. Continuously collect user feedback and assess training effectiveness to drive improvement and ensure accessibility and impact. Evaluate emerging technologies and workplace tools, pilot and test new features, and provide implementation recommendations based on user needs and organizational priorities. This position is eligible for a hybrid work environment (combination of in-office work and telework). Minimum Qualifications: Strong problem-solving skills, attention to detail, and the ability to manage multiple projects effectively Experience designing and delivering structured IT training programs for diverse audiences Proficiency with Microsoft 365 tools, including Teams, Outlook, SharePoint, OneDrive, Forms, Power Automate, and PowerApps Demonstrated ability to create user-friendly instructional materials, such as guides, video tutorials, and digital resource libraries Strong communication and interpersonal skills, with the ability to coach non-technical users and collaborate with stakeholders Knowledge of adult learning principles, user adoption strategies, and inclusive instructional design practices Important: All applications must include a cover letter that showcases relevant experience, particularly in training, M365 tools, and instructional content development. Applicants may also be asked to submit sample(s) of training content they have created. Preferred Qualifications: Degree in information technology, education, instructional design, communications, or a closely related field (equivalent experience may substitute for a degree) Relevant certifications such as Microsoft Certified: Office Specialist, Microsoft Certified Trainer (MCT), CompTIA CTT+, or Microsoft 365 certifications (e.g., Teams Administrator, Power Platform, or related) Four or more years of experience in IT training, user support, instructional content development, or digital enablement, preferably in a professional, legal, or public sector environment Demonstrated ability to deliver effective technology training to diverse audiences, develop accessible learning materials, and support the adoption of collaboration and automation tools How to apply: Interested applicants must apply online through the State of Minnesota Careers website, which is the State's official application and hiring site. The deadline for applications is Tuesday, August 26, 2025. 1. Go to www.mn.gov/careers; 2. Apply for posting number 88154 OR Direct Link If you have any questions about the application process, please contact Brooke Seekins at brooke.seekins@ag.state.mn.us or (651) 300-7025. Why work for us: Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth An Equal Opportunity Employer Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers.
The Office of Attorney General Keith Ellison has a clear mission: we help Minnesotans afford their lives and live with dignity, safety, and respect. We are a dynamic group of dedicated professionals who choose public service as a calling, and we are actively and intentionally committed to supporting an internal culture that affirms that calling. The Office is one of Minnesota's largest public law offices and as of 2025, has been recognized as a Star Tribune Top Workplace Minnesota for five years in a row and Top Workplace USA for four years in a row. The Office is currently seeking an IT Training and Modern Work Specialist in the IT division of the Office. A successful candidate in this position will be able to: Develop and deliver comprehensive training programs covering a variety of IT systems and tools (including Windows, M365 applications, Teams Phone, Teams Rooms, PowerApps, and more), offering practical hands-on instruction tailored to non-technical users in legal and government settings. Create hybrid and asynchronous learning experiences that accommodate diverse schedules, learning styles, and accessibility needs. Provide one-on-one and group coaching to reinforce digital fluency, build confidence, and support the adoption of new tools and workflows. Design and maintain user-friendly training materials, such as quick-start guides, videos, SOPs, and FAQs, using tools like Camtasia, Scribe, PowerPoint, and Microsoft Stream. Build and manage a centralized training resource library, ensuring materials remain current as technologies and user needs evolve. Lead IT onboarding for new hires, including training on essential systems, tools, and modern work practices. Champion collaborative and productivity-enhancing technologies across departments to promote efficient, modern work habits. Collaborate with stakeholders across IT, HR, Training and Development and leadership to align training strategies with organizational goals and address workflow challenges through Microsoft 365-based solutions. Assist in the design and rollout of Power Platform solutions (e.g., Power Automate, Forms, Teams integrations) that streamline business processes. Continuously collect user feedback and assess training effectiveness to drive improvement and ensure accessibility and impact. Evaluate emerging technologies and workplace tools, pilot and test new features, and provide implementation recommendations based on user needs and organizational priorities. This position is eligible for a hybrid work environment (combination of in-office work and telework). Minimum Qualifications: Strong problem-solving skills, attention to detail, and the ability to manage multiple projects effectively Experience designing and delivering structured IT training programs for diverse audiences Proficiency with Microsoft 365 tools, including Teams, Outlook, SharePoint, OneDrive, Forms, Power Automate, and PowerApps Demonstrated ability to create user-friendly instructional materials, such as guides, video tutorials, and digital resource libraries Strong communication and interpersonal skills, with the ability to coach non-technical users and collaborate with stakeholders Knowledge of adult learning principles, user adoption strategies, and inclusive instructional design practices Important: All applications must include a cover letter that showcases relevant experience, particularly in training, M365 tools, and instructional content development. Applicants may also be asked to submit sample(s) of training content they have created. Preferred Qualifications: Degree in information technology, education, instructional design, communications, or a closely related field (equivalent experience may substitute for a degree) Relevant certifications such as Microsoft Certified: Office Specialist, Microsoft Certified Trainer (MCT), CompTIA CTT+, or Microsoft 365 certifications (e.g., Teams Administrator, Power Platform, or related) Four or more years of experience in IT training, user support, instructional content development, or digital enablement, preferably in a professional, legal, or public sector environment Demonstrated ability to deliver effective technology training to diverse audiences, develop accessible learning materials, and support the adoption of collaboration and automation tools How to apply: Interested applicants must apply online through the State of Minnesota Careers website, which is the State's official application and hiring site. The deadline for applications is Tuesday, August 26, 2025. 1. Go to www.mn.gov/careers; 2. Apply for posting number 88154 OR Direct Link If you have any questions about the application process, please contact Brooke Seekins at brooke.seekins@ag.state.mn.us or (651) 300-7025. Why work for us: Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth An Equal Opportunity Employer Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers.