Revel Staffing is hiring: Receptionist in Fort Myers

Job Description
This is a confidential search on behalf of a healthcare client seeking a proactive and customer-focused Receptionist / Patient Advocate to support front office operations. The ideal candidate will be detail-oriented, personable, and able to manage a variety of administrative tasks to ensure a smooth patient experience.

Key Responsibilities

• Greet patients and assist with check-in, intake forms, and general inquiries.
• Maintain a clean, organized office environment and ensure supplies are stocked.
• Enter patient data into electronic systems and update profiles as needed.
• Process checkouts and transactions using POS systems or cash logs.
• Answer and direct phone calls in a polite and professional manner.
• Manage patient communications, including voicemails, emails, and appointment scheduling.
• Maintain detailed and accurate records of office activities.
• Support patients with paperwork and compliance requirements, ensuring accuracy and confidentiality.
• Assist with lead calls, appointment bookings, and renewals.
• Operate and troubleshoot office equipment (computers, phones, printers, scanners, etc.).
• Contribute to a collaborative team environment by supporting daily office functions.

Qualifications

• High school diploma or GED required.
• MediClear credential, Certified HIPAA Professional (CHP), or a recognized equivalent compliance certification required.
• Strong communication, typing, and phone etiquette skills.
• Basic computer proficiency with ability to manage electronic systems.
• 2 years of customer service or office management experience preferred.
• Must be available for day shifts.

What You'll Experience

• Competitive hourly pay ($26-$34 per hour).
• Flexible scheduling (part-time or full-time).
• Paid time off and employee discounts.
• Supportive team environment with training provided.
• Opportunities to grow within healthcare administration.