Eyas Landing
IT Associate - Automations Administrator
Eyas Landing, Chicago, Illinois, United States, 60290
Are you passionate about automation, problem-solving, and supporting cutting-edge IT systems? Join our dynamic team at Eyas Landing as an
IT Associate – Automations Administrator , where you'll design and maintain smart workflows using
Zendesk, Zapier, Power Automate , and more. This role is ideal for tech-savvy professionals who thrive in fast-paced environments and enjoy making systems work smarter for employees and clients.
Key Responsibilites Develop and maintain automations using Zapier, Power Automate, Python, APIs, and webhooks.
Administer and optimize Zendesk CRM workflows, plugins (SweetHawk, Formset), and user accounts.
Provide technical support for Zendesk, Zapier, and Power Automate across multiple teams.
Analyze dashboards and logs to identify trends and improve system performance.
Collaborate on IT projects and support tickets, including new tech implementations.
Train staff on new technologies and provide both virtual and onsite support.
Participate in meetings, trainings, and supervision sessions as required.
Qualifications Bachelor's degree required; Master's preferred in a related field.
Minimum
2 years of technical support experience .
Proven experience administering
Zendesk, required .
Hands-on experience with
Zapier
or similar automation platforms, required.
Familiarity with
Office 365, Power Automate, SharePoint, Exchange .
Strong coding skills in
Python
and API integration knowledge.
What We're Looking For Proactive problem-solver
with a keen eye for detail.
Results-driven
and able to influence processes for better outcomes.
High level of
technical workmanship
and discipline-specific knowledge.
Resourceful
and able to navigate complex systems with ease.
Clear communicator
who can convey technical info to diverse audiences.
Why You'll Love Working With Us At Eyas Landing, we believe in supporting our team with
competitive benefits
and a
collaborative, people-first culture
that helps you thrive both professionally and personally.
Comprehensive Benefits Package Competitive salary
aligned with experience and impact
Generous Paid Time Off (PTO)
to recharge and refresh
401(k) with a substantial company match
to invest in your future
Blue Cross Blue Shield PPO medical coverage
Dental and vision insurance
for complete care
Call A Doc
– 24/7 access to on-call physicians
$25,000 life insurance policy
fully covered by the company
A Culture That Cares Personalized onboarding
to set you up for success from day one
One-on-one mentorship
tailored to your goals and growth
Regular department and all-staff meetings
to stay connected
Celebrations for birthdays and work anniversaries
Team fundraising initiatives
that give back
Festive holiday events
and community-building activities
And so much more!
Ready to make an impact? Submit your application today and help us build smarter systems that empower our teams and clients.
Learn more at Three Birds.One Mission.
IT Associate – Automations Administrator , where you'll design and maintain smart workflows using
Zendesk, Zapier, Power Automate , and more. This role is ideal for tech-savvy professionals who thrive in fast-paced environments and enjoy making systems work smarter for employees and clients.
Key Responsibilites Develop and maintain automations using Zapier, Power Automate, Python, APIs, and webhooks.
Administer and optimize Zendesk CRM workflows, plugins (SweetHawk, Formset), and user accounts.
Provide technical support for Zendesk, Zapier, and Power Automate across multiple teams.
Analyze dashboards and logs to identify trends and improve system performance.
Collaborate on IT projects and support tickets, including new tech implementations.
Train staff on new technologies and provide both virtual and onsite support.
Participate in meetings, trainings, and supervision sessions as required.
Qualifications Bachelor's degree required; Master's preferred in a related field.
Minimum
2 years of technical support experience .
Proven experience administering
Zendesk, required .
Hands-on experience with
Zapier
or similar automation platforms, required.
Familiarity with
Office 365, Power Automate, SharePoint, Exchange .
Strong coding skills in
Python
and API integration knowledge.
What We're Looking For Proactive problem-solver
with a keen eye for detail.
Results-driven
and able to influence processes for better outcomes.
High level of
technical workmanship
and discipline-specific knowledge.
Resourceful
and able to navigate complex systems with ease.
Clear communicator
who can convey technical info to diverse audiences.
Why You'll Love Working With Us At Eyas Landing, we believe in supporting our team with
competitive benefits
and a
collaborative, people-first culture
that helps you thrive both professionally and personally.
Comprehensive Benefits Package Competitive salary
aligned with experience and impact
Generous Paid Time Off (PTO)
to recharge and refresh
401(k) with a substantial company match
to invest in your future
Blue Cross Blue Shield PPO medical coverage
Dental and vision insurance
for complete care
Call A Doc
– 24/7 access to on-call physicians
$25,000 life insurance policy
fully covered by the company
A Culture That Cares Personalized onboarding
to set you up for success from day one
One-on-one mentorship
tailored to your goals and growth
Regular department and all-staff meetings
to stay connected
Celebrations for birthdays and work anniversaries
Team fundraising initiatives
that give back
Festive holiday events
and community-building activities
And so much more!
Ready to make an impact? Submit your application today and help us build smarter systems that empower our teams and clients.
Learn more at Three Birds.One Mission.