T-Mobile
Overview
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Ready to elevate your career and be a part of the next chapter in the Uncarrier journey at T-Mobile? Responsibilities
Join our team as a Senior Business Systems Analyst, where you'll gather, analyze, and deliver detailed work products that drive business solutions. Collaborate across teams to define system capabilities, align business needs, and develop user stories with validation and traceability for both new and existing applications. Facilitate clear communication between customers to integrate business requirements into impactful solutions. Assess system impacts, conduct gap and process analyses, and provide cost/benefit insights to optimize our products, services, and operational efficiency. Champions business knowledge and understanding among business systems analysts and project stakeholders, brokers consensus among stakeholders with conflicting needs. Elicit and evaluate information from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information, distinguish presented user requests from underlying needs, and separate solution ideas from requests. Facilitate requirement sessions with customers to build robust work products and documentation requirements, including validating and tracing requests. Ensure projects align to broader organizational goals and to the business benefit. Provide SME leadership and consulting support on sophisticated tasks. Initiate and implement initiatives to improve processes, procedures, and tools. Review work and provide input for other analysts. Maintain a solid grasp of all business channels. Develop modeling approaches to represent requirement information in graphical forms that augment textual representation. Develop a business analysis work-plan to manage tasks, schedule, and information for the team and Project Management. Facilitate business leadership and other company partners in defining business roadmaps. Knowledge, Skills and Abilities
4-7 years Systems analysis experience with understanding of strategic business information systems. Policy & Process Understanding:
Ability to analyze and interpret how policies, systems, and processes impact requests and projects, ensuring efficient decision-making and alignment to standard processes. Strong adaptability and problem solving required. Customer & Partner Management:
Experience in consulting, relationship-building, and customer management, with ability to gain partner trust and advocate for business needs. Technical Proficiency & Documentation:
Understanding of the Software Development Lifecycle (SDLC) with SQL experience. Project management skills. Experience in Microsoft Azure and Databricks preferred. Communication & Collaboration:
Excellent verbal and written communication skills, with the ability to convey sophisticated information to diverse audiences and collaborate across teams. Education
Bachelor's Degree in a Quantitative subject area * At least 18 years of age * Legally authorized to work in the United States Travel : Travel Required (Yes/No): No DOT Regulated : DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range : $80,900 - $146,000 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. Benefits
At T-Mobile, our benefits exemplify the spirit of One Team, Together! Full- and part-time employees have access to the same benefits when eligible. We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays (about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually), paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. For more details, check the benefits at www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's a jungle gym of possibilities. We love helping our employees grow in their careers because that shared drive to aim high drives our business and culture forward. By applying for this opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. Decisions concerning the employment relationship are made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, disability, or any other status protected by law. Discrimination, retaliation or harassment based on these factors is not tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact is not for applying to a position and we cannot respond to non-accommodation related requests. #J-18808-Ljbffr
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Ready to elevate your career and be a part of the next chapter in the Uncarrier journey at T-Mobile? Responsibilities
Join our team as a Senior Business Systems Analyst, where you'll gather, analyze, and deliver detailed work products that drive business solutions. Collaborate across teams to define system capabilities, align business needs, and develop user stories with validation and traceability for both new and existing applications. Facilitate clear communication between customers to integrate business requirements into impactful solutions. Assess system impacts, conduct gap and process analyses, and provide cost/benefit insights to optimize our products, services, and operational efficiency. Champions business knowledge and understanding among business systems analysts and project stakeholders, brokers consensus among stakeholders with conflicting needs. Elicit and evaluate information from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information, distinguish presented user requests from underlying needs, and separate solution ideas from requests. Facilitate requirement sessions with customers to build robust work products and documentation requirements, including validating and tracing requests. Ensure projects align to broader organizational goals and to the business benefit. Provide SME leadership and consulting support on sophisticated tasks. Initiate and implement initiatives to improve processes, procedures, and tools. Review work and provide input for other analysts. Maintain a solid grasp of all business channels. Develop modeling approaches to represent requirement information in graphical forms that augment textual representation. Develop a business analysis work-plan to manage tasks, schedule, and information for the team and Project Management. Facilitate business leadership and other company partners in defining business roadmaps. Knowledge, Skills and Abilities
4-7 years Systems analysis experience with understanding of strategic business information systems. Policy & Process Understanding:
Ability to analyze and interpret how policies, systems, and processes impact requests and projects, ensuring efficient decision-making and alignment to standard processes. Strong adaptability and problem solving required. Customer & Partner Management:
Experience in consulting, relationship-building, and customer management, with ability to gain partner trust and advocate for business needs. Technical Proficiency & Documentation:
Understanding of the Software Development Lifecycle (SDLC) with SQL experience. Project management skills. Experience in Microsoft Azure and Databricks preferred. Communication & Collaboration:
Excellent verbal and written communication skills, with the ability to convey sophisticated information to diverse audiences and collaborate across teams. Education
Bachelor's Degree in a Quantitative subject area * At least 18 years of age * Legally authorized to work in the United States Travel : Travel Required (Yes/No): No DOT Regulated : DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range : $80,900 - $146,000 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here. Benefits
At T-Mobile, our benefits exemplify the spirit of One Team, Together! Full- and part-time employees have access to the same benefits when eligible. We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays (about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually), paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. For more details, check the benefits at www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's a jungle gym of possibilities. We love helping our employees grow in their careers because that shared drive to aim high drives our business and culture forward. By applying for this opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. Decisions concerning the employment relationship are made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, disability, or any other status protected by law. Discrimination, retaliation or harassment based on these factors is not tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact is not for applying to a position and we cannot respond to non-accommodation related requests. #J-18808-Ljbffr