State of Oregon
Case Management Coordinator (Office Specialist 2), Bilingual Preferred: English/
State of Oregon, Seaside, Oregon, United States, 97138
Case Management Coordinator (Office Specialist 2), Bilingual Preferred: English/Spanish
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Bilingual Preferred
English & Spanish You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay. Opportunity awaits! Every effective agency relies on seamless clerical support; delve into the essential tasks of case file preparation and document collection that keep our field staff and community providers operating at their best. The clock is ticking
unlock your potential by applying today and step into a world of possibilities! Summary of Duties As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being. As a Case Management Coordinator (Office Specialist 2), you will: Provide clerical support to field staff, foster parents, providers, the public and agency staff in relation to Child Welfare cases at the branch level. Help with reception coverage to include a high volume of public contact providing the appropriate resources as needed. Complete data entry and copying/scanning of documents. Collect, copy, distribute and track documents/information to be disclosed upon request or as part of discovery in court related matters. Redact confidential information on documents. Open, transfer and close cases for assigned Child Welfare unit. Ensure all required paperwork for case files are completed in a timely manner when a new case is opened or at the point of transfer, either in or out of the unit. Utilize your SPOTS card for purchasing needed items requested by colleagues in order to assist families. Assist with moving state vehicles for routine/required maintenance as needed. Have many opportunities for learning and career development! Minimum Qualifications Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR an associate degree in any field; OR an equivalent combination of education and experience. Essential Attributes Experience handling confidential information (I.e., credit card information, employment information, medical records, etc.) Experience using Microsoft Excel, Word, Outlook, Internet Explorer (or other web browser), and other computer applications. Proven experience utilizing time management, organization, and prioritization skills to meet deadlines. Experience communicating complex information verbally and in writing to people with diverse education, language and cultural backgrounds through different platforms. (I.e., Cell phone, email, in person, Microsoft teams). Attention all candidates! Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If selected as the top candidate for this position, and education is a requirement in the minimum qualifications, please be prepared to provide verification of your college/university degree with month/year of completion for further consideration.
Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. Working Conditions This position will work Full-Time Monday through Friday, In Office. Additional hour details to be discussed with the hiring manager. Occasional travel is required for attending meetings, trainings, and dependent on business needs. This position has long periods of sitting at a computer terminal. As part of your job with Child Welfare you are expected to work competently within the agency's electronic information system (ORKIDS). In this role you will need proficiency with Outlook email system and Microsoft programs are essential. You may be required to develop competencies in other software applications, depending on your job assignment. In this role, you will encounter sensitive material related to trauma, abuse, substance use, and crisis situations. Our team prioritizes a trauma-informed approach, creating a safe environment for both clients and staff. You will interact with a diverse range of individuals, including those who have experienced trauma and may struggle with emotional regulation. This position may involve handling stressful situations that demand rapid decision-making skills. Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. A valid driver's license and acceptable driving record are required for this position. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans' preference. General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification. Contact Information The recruiter for this position is Rochelle Peters. If you contact the recruiter, please include the job requisition number. Email: Rochelle.m.peters@odhs.oregon.gov
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Bilingual Preferred
English & Spanish You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay. Opportunity awaits! Every effective agency relies on seamless clerical support; delve into the essential tasks of case file preparation and document collection that keep our field staff and community providers operating at their best. The clock is ticking
unlock your potential by applying today and step into a world of possibilities! Summary of Duties As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being. As a Case Management Coordinator (Office Specialist 2), you will: Provide clerical support to field staff, foster parents, providers, the public and agency staff in relation to Child Welfare cases at the branch level. Help with reception coverage to include a high volume of public contact providing the appropriate resources as needed. Complete data entry and copying/scanning of documents. Collect, copy, distribute and track documents/information to be disclosed upon request or as part of discovery in court related matters. Redact confidential information on documents. Open, transfer and close cases for assigned Child Welfare unit. Ensure all required paperwork for case files are completed in a timely manner when a new case is opened or at the point of transfer, either in or out of the unit. Utilize your SPOTS card for purchasing needed items requested by colleagues in order to assist families. Assist with moving state vehicles for routine/required maintenance as needed. Have many opportunities for learning and career development! Minimum Qualifications Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR an associate degree in any field; OR an equivalent combination of education and experience. Essential Attributes Experience handling confidential information (I.e., credit card information, employment information, medical records, etc.) Experience using Microsoft Excel, Word, Outlook, Internet Explorer (or other web browser), and other computer applications. Proven experience utilizing time management, organization, and prioritization skills to meet deadlines. Experience communicating complex information verbally and in writing to people with diverse education, language and cultural backgrounds through different platforms. (I.e., Cell phone, email, in person, Microsoft teams). Attention all candidates! Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If selected as the top candidate for this position, and education is a requirement in the minimum qualifications, please be prepared to provide verification of your college/university degree with month/year of completion for further consideration.
Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification. Working Conditions This position will work Full-Time Monday through Friday, In Office. Additional hour details to be discussed with the hiring manager. Occasional travel is required for attending meetings, trainings, and dependent on business needs. This position has long periods of sitting at a computer terminal. As part of your job with Child Welfare you are expected to work competently within the agency's electronic information system (ORKIDS). In this role you will need proficiency with Outlook email system and Microsoft programs are essential. You may be required to develop competencies in other software applications, depending on your job assignment. In this role, you will encounter sensitive material related to trauma, abuse, substance use, and crisis situations. Our team prioritizes a trauma-informed approach, creating a safe environment for both clients and staff. You will interact with a diverse range of individuals, including those who have experienced trauma and may struggle with emotional regulation. This position may involve handling stressful situations that demand rapid decision-making skills. Background Checks and Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. A valid driver's license and acceptable driving record are required for this position. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. Employment Preference Veterans' preference. General Information This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification. Contact Information The recruiter for this position is Rochelle Peters. If you contact the recruiter, please include the job requisition number. Email: Rochelle.m.peters@odhs.oregon.gov