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Vitrolife & Igenomix Brasil, part of Vitrolife Group

Key Accounts Director

Vitrolife & Igenomix Brasil, part of Vitrolife Group, Milwaukee, Wisconsin, United States, 53244

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Position

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Key Accounts Director – North America Vitrolife Group is seeking a dynamic and results-driven professional to lead strategic growth initiatives across Fertility Network Accounts and Strategic Accounts in North America. This role focuses on accelerating adoption of our full product portfolio, strengthening executive-level relationships, and delivering sustained commercial impact. The ideal candidate is a strategic thinker, expert communicator, and individual contributor with deep experience in complex account management and solution-based selling.

Responsibilities

Develop and execute strategic account plans to drive revenue growth and market penetration across IVF networks and fertility chains

Analyze data to identify opportunities for process improvement, cost reduction, and solution alignment

Collaborate cross-functionally with Account Managers, Marketing, Medical Affairs, Product Development, and Customer Support to ensure seamless execution

Build and maintain strong relationships with executive stakeholders, administrators, embryologists, and lab directors

Serve as a subject matter expert on Vitrolife Group solutions throughout the sales cycle and beyond

Stay ahead of industry trends, competitive dynamics, and regulatory shifts to proactively meet customer needs

Identify key decision-makers and cultivate Key Opinion Leaders within assigned networks

Meet or exceed annual growth targets and operating plan objectives

Conduct market and competitor analysis to inform senior leadership and guide strategic direction

Lead contract negotiations and develop profitable agreements aligned with business goals

Drive category growth through gap analysis, win/loss reviews, and product launch insights

Partner with marketing to develop targeted campaigns including dossiers, testimonials, webinars, and case studies

Collaborate with Medical Affairs on product roadmap and innovation opportunities

Translate network needs into actionable implementation plans across internal teams

Maintain strong communication routines with logistics, labs, scientific support, customer care, and corporate functions

Support product trials and in-service activities to capture network trends and feedback

Contribute to quarterly forecasting and territory-level planning based on market intelligence

Evaluate organizational capabilities and develop strategic actions to position current and future portfolio offerings

Build and nurture long-term client relationships through consultative engagement and solution delivery

Manage pipeline, reporting systems, and follow-up processes to ensure target achievement

Deliver high-quality training to end users, ensuring accurate and balanced product knowledge

Communicate effectively across all levels of the organization with professionalism and tact

Prioritize workload and adapt to changing demands as needed

Qualifications

Bachelor’s degree in Business, Life Sciences, or related field

5+ years of experience in strategic account management, sales, or business development

Proven success managing complex accounts in healthcare, fertility, or life sciences

Strong analytical, negotiation, and presentation skills

Ability to travel extensively and work independently in a fast-paced environment

Deep understanding of the fertility market and IVF network dynamics is a plus

Knowledge, Skills, And Abilities

Deep understanding of the fertility industry, IVF networks, and clinical workflows

Expertise in strategic account management, contract negotiation, and solution-based selling

Strong analytical skills for data interpretation, market analysis, and business planning

Advanced communication and presentation abilities across executive, clinical, and operational levels

Proven relationship-building skills with key stakeholders including executive leadership, lab directors, and clinicians

Ability to collaborate cross-functionally with sales, marketing, medical affairs, product development, and customer support

Proficiency in CRM systems, sales reporting tools, and pipeline management

Capacity to identify and cultivate Key Opinion Leaders within strategic accounts

Skilled in translating customer needs into actionable strategies and internal alignment

Comfortable navigating complex negotiations and delivering profitable growth outcomes

Adaptable to a fast-paced, travel-intensive role with autonomy and accountability

Strong organizational and prioritization skills to manage multiple high-impact initiatives

Professional demeanor with the ability to communicate tactfully and effectively across all levels of the organization

Benefits

401(k) with Employer Match

Medical/Dental/Vision/ GAP insurance

Basic Life and AD&D

Short / Long Term Disability

Critical Illness and Accident Insurance

Employee Assistance Program

Flexible Spending & Health Savings Account

Paid Time Off

10 Paid Holidays

An offer of employment is contingent on the successful passing of a background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

About Vitrolife Group Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We are supporting our customers by improving their clinical practice and the outcome of the patient’s fertility treatment.

Currently, we are approximately 1,100 people worldwide, headquartered in Gothenburg, Sweden. Vitrolife Group’s products and services are available in more than 125 countries, through our own presence in more than 25 countries and a network of distributors. We are a sustainable market leader and aim to be the preferred partner to the IVF-clinics by providing superior products and services with the vision to enable people to fulfill the dream of having a healthy baby. The Vitrolife AB (publ) share is listed on the Nasdaq Stockholm.

Division: Sales | Locations: Miami | Status: Fully Remote | Employment type: Full-time

Contact: Andrea Goodison, Human Resources Director, North America – HR & Sustainability

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