Koniag Government Services
Enterprise Application Support Specialist
Koniag Government Services, Huntsville, Alabama, United States, 35824
Koniag Information Technology Services (KITS), a Koniag Government Services company, is seeking an Enterprise Application Support Specialist to support our Army customer in Huntsville, Alabama. This position requires on-site presence in Huntsville, Alabama.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The Enterprise Application Support Specialist will be responsible for supporting the full lifecycle of enterprise applications from initial research through modernization efforts. This on-site role will focus on providing comprehensive enterprise application support throughout the entire software lifecycle for Army Materiel Command (AMC) solutions. The ideal candidate will have experience with both Government Off-The-Shelf (GOTS) and Commercial Off-The-Shelf (COTS) software, with strong skills in configuration, integration, and maintenance.
Principal responsibilities will include but are not limited to:
Provide comprehensive enterprise application support services for GOTS and COTS AMC solutions
Support the entire software lifecycle from initial research and development to sustained operation and modernization
Configure, integrate, debug, enhance, and maintain software applications
Perform source-code level modifications when necessary, adhering to industry standards
Participate in requirements gathering activities and agile development processes
Create and manage EPICs, Sprints, and Stories for AMC programs
Develop solutions to maintain project schedules and meet program requirements
Prepare Engineering Change Proposals for system enhancements
Conduct user, UI, and UX testing for application validation
Perform code development, modification, and customization on legacy and future applications
Configure web applications and associated databases to meet organizational needs
Ensure software interoperability, security, portability, serviceability, and maintainability
Recommend cost-effective solutions based on data requirements and mission needs
Evaluate available products to meet operator and mission requirements
Develop documentation including user manuals, training materials, TTPs, and SOPs
Prepare and deliver comprehensive Software Design Documents
Support integration with other Army systems, including those managed by NETCOM and hosting providers
Maintain and administer critical tools including:
AMC Enterprise Service Desk
Knowledge Management tools
Microsoft Endpoint Configuration Manager (MECM)/System Center Configuration Manager (SCCM)
ACAS and NESSUS Scanners
Ensure compliance with applicable Government regulations and security requirements
Create and maintain Risk Management Framework (RMF) documentation
Provide implementation services for new rollouts, including remote support for OCONUS locations
Support application migration services for Cloud Operations and technology modernization
Conduct impact assessments and architectural planning for system transitions
Support database/language migration, OS migration, and data center consolidation efforts
Perform code restructuring and performance optimization
Provide pre- and post-migration support services
Manage source code configuration, environment management, and production code deployment
Support security accreditation efforts for enterprise applications
Deliver training to customers in various formats
Research, gather feedback, and update Government-approved Service Level Agreements (SLAs)
Education and Experience:
Required:
Bachelor's degree in Computer Science, Information Technology, or related field
3+ years of experience in enterprise application support, software development, or related role
Experience with GOTS and/or COTS software configuration and maintenance
Background in software integration and deployment
Knowledge of web application and database technologies
Required Skills and Competencies:
Strong understanding of software development lifecycle
Experience with enterprise application configuration and maintenance
Knowledge of software integration techniques and best practices
Familiarity with agile development methodologies
Experience with requirements gathering and documentation
Understanding of user interface and user experience principles
Knowledge of software testing methodologies
Experience with code development or modification
Understanding of web application technologies
Basic database configuration and management skills
Knowledge of security compliance requirements (DISA STIGs, DoD guidelines)
Experience with documentation creation and maintenance
Understanding of software architecture principles
Familiarity with integration processes between disparate systems
Experience supporting enterprise software tools and applications
Knowledge of change management processes
Understanding of cloud migration concepts
Strong problem-solving and analytical skills
Excellent communication abilities, both written and verbal
Ability to work collaboratively with cross-functional teams
Ability to obtain and maintain required security clearances
Willingness to work on-site in Huntsville, Alabama
Desired Skills and Competencies:
Master's degree in a relevant technical field
Certifications in relevant technologies or methodologies (ITIL, Agile, etc.)
Experience working with Army or DoD enterprise applications
Knowledge of AMC systems and operational requirements
Experience with Risk Management Framework (RMF)
Familiarity with CMMI, Lean Six Sigma, or ISO standards
Background in cloud technologies and migration strategies
Experience with Section 508 compliance requirements
Knowledge of secure coding standards and practices
Experience with Microsoft Endpoint Configuration Manager
Familiarity with vulnerability scanning tools (ACAS, NESSUS)
Background in performance optimization techniques
Experience supporting global deployments including OCONUS locations
Knowledge of service level agreement development and management
Understanding of enterprise service desk operations
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com .
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Details
Pay Type
Salary
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The Enterprise Application Support Specialist will be responsible for supporting the full lifecycle of enterprise applications from initial research through modernization efforts. This on-site role will focus on providing comprehensive enterprise application support throughout the entire software lifecycle for Army Materiel Command (AMC) solutions. The ideal candidate will have experience with both Government Off-The-Shelf (GOTS) and Commercial Off-The-Shelf (COTS) software, with strong skills in configuration, integration, and maintenance.
Principal responsibilities will include but are not limited to:
Provide comprehensive enterprise application support services for GOTS and COTS AMC solutions
Support the entire software lifecycle from initial research and development to sustained operation and modernization
Configure, integrate, debug, enhance, and maintain software applications
Perform source-code level modifications when necessary, adhering to industry standards
Participate in requirements gathering activities and agile development processes
Create and manage EPICs, Sprints, and Stories for AMC programs
Develop solutions to maintain project schedules and meet program requirements
Prepare Engineering Change Proposals for system enhancements
Conduct user, UI, and UX testing for application validation
Perform code development, modification, and customization on legacy and future applications
Configure web applications and associated databases to meet organizational needs
Ensure software interoperability, security, portability, serviceability, and maintainability
Recommend cost-effective solutions based on data requirements and mission needs
Evaluate available products to meet operator and mission requirements
Develop documentation including user manuals, training materials, TTPs, and SOPs
Prepare and deliver comprehensive Software Design Documents
Support integration with other Army systems, including those managed by NETCOM and hosting providers
Maintain and administer critical tools including:
AMC Enterprise Service Desk
Knowledge Management tools
Microsoft Endpoint Configuration Manager (MECM)/System Center Configuration Manager (SCCM)
ACAS and NESSUS Scanners
Ensure compliance with applicable Government regulations and security requirements
Create and maintain Risk Management Framework (RMF) documentation
Provide implementation services for new rollouts, including remote support for OCONUS locations
Support application migration services for Cloud Operations and technology modernization
Conduct impact assessments and architectural planning for system transitions
Support database/language migration, OS migration, and data center consolidation efforts
Perform code restructuring and performance optimization
Provide pre- and post-migration support services
Manage source code configuration, environment management, and production code deployment
Support security accreditation efforts for enterprise applications
Deliver training to customers in various formats
Research, gather feedback, and update Government-approved Service Level Agreements (SLAs)
Education and Experience:
Required:
Bachelor's degree in Computer Science, Information Technology, or related field
3+ years of experience in enterprise application support, software development, or related role
Experience with GOTS and/or COTS software configuration and maintenance
Background in software integration and deployment
Knowledge of web application and database technologies
Required Skills and Competencies:
Strong understanding of software development lifecycle
Experience with enterprise application configuration and maintenance
Knowledge of software integration techniques and best practices
Familiarity with agile development methodologies
Experience with requirements gathering and documentation
Understanding of user interface and user experience principles
Knowledge of software testing methodologies
Experience with code development or modification
Understanding of web application technologies
Basic database configuration and management skills
Knowledge of security compliance requirements (DISA STIGs, DoD guidelines)
Experience with documentation creation and maintenance
Understanding of software architecture principles
Familiarity with integration processes between disparate systems
Experience supporting enterprise software tools and applications
Knowledge of change management processes
Understanding of cloud migration concepts
Strong problem-solving and analytical skills
Excellent communication abilities, both written and verbal
Ability to work collaboratively with cross-functional teams
Ability to obtain and maintain required security clearances
Willingness to work on-site in Huntsville, Alabama
Desired Skills and Competencies:
Master's degree in a relevant technical field
Certifications in relevant technologies or methodologies (ITIL, Agile, etc.)
Experience working with Army or DoD enterprise applications
Knowledge of AMC systems and operational requirements
Experience with Risk Management Framework (RMF)
Familiarity with CMMI, Lean Six Sigma, or ISO standards
Background in cloud technologies and migration strategies
Experience with Section 508 compliance requirements
Knowledge of secure coding standards and practices
Experience with Microsoft Endpoint Configuration Manager
Familiarity with vulnerability scanning tools (ACAS, NESSUS)
Background in performance optimization techniques
Experience supporting global deployments including OCONUS locations
Knowledge of service level agreement development and management
Understanding of enterprise service desk operations
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com .
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Job Details
Pay Type
Salary