Receptionist

Overview

We are excited and proud to announce, Redstone Presbyterian SeniorCare is a Great Place to Work Certified Organization!

Receptionist Casual

Title: Receptionist

Status: Casual

Shift: Every Sunday 4:00 - 8:00 pm, other days/shifts as needed, some holidays

Location: Greensburg, Murrysville, & North Huntingdon

Responsibilities

• As a Receptionist, supporting the Redstone mission includes the following responsibilities:
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Checks monitor screen to ensure that no one outside is in need of assistance. Greensburg: Releases lock on door at the Veranda entrance when visitor does not know code. On Saturdays, 8:00am to 10:00am and 2:00pm to 7:00pm release doors at North Huntingdon and Murrysville. On Sundays, 8:00am to 7:00pm release doors at North Huntingdon and Murrysville. Notification of need to release doors received via phone and surveillance cameras.
• Greets on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Receives, sorts, and routes mail. Updates resident mailbox slots as needed.
• Uses computer to type labels, memos, correspondence, schedule calendars, beauty salon appointments and care conference letters (Greensburg Campus), reports, and other documents when requested by various departments.
• Notifies Maintenance, Nursing, and Activities of resident and employee requests or needs via e-mail.
• Processes incoming residents; creates a mailbox tag; adds the resident's name to the birthday and telephone lists; enters the MRN number in the file; creates forwarding labels for mail and types a welcome letter from Social Services. (Greensburg Campus)
• Updates information when an individual is no longer a resident; removes the resident's name from the birthday and telephone lists; adds the resident's name to the memorial board if deceased. (Greensburg Campus)
• When meal vouchers are requested by visitors, receptionist produces and forwards payments to finance department.

Qualifications

• High school diploma or general education degree (GED); or one to three months of related experience and/or training as a receptionist; or equivalent combination of education and experience.
• Ability to read and interpret phone directories, business correspondence, safety rules, operating and maintenance instructions for office equipment, and corporate policies and procedures. Ability to write routine reports and correspondence for various departments. Ability to effectively present information (such as phone numbers, Redstone services, and directions) in one-on-one and small group situations to callers, visitors, employees, and residents.
• Uses e-mail to communicate with others internally and externally. Working knowledge of spreadsheet and word processing software for creating reports and correspondence.
• The ability to concentrate for extended periods of time.
• The ability to shift focus from one task to another.

What makes Redstone unique?

• Serving Westmoreland County since 1980, Redstone is a name people have grown to know and trust. We offer a full array of services for ages 55+ from Retirement Living, Personal Care, Long Term Care & Rehabilitation, and Redstone@Home Hospice, Home Care & Home Health Services.
• A non-profit faith-based organization, Redstone employs a philosophy based upon a ministry of caring and treating each resident with respect and dignity.
• Our collaborative approach modeled by our Leadership reflect our Core Values: Respect, Quality, Truth, Teamwork, Life Balance and Life-Long Learning.

Redstone Presbyterian SeniorCare and its Affiliates is an Equal Opportunity Employer and follows a practice of affirmative action in promoting equal employment opportunity. Redstone Presbyterian SeniorCare and its Affiliates do not discriminate on actions involving recruiting, hiring, training, on-the-job treatment and promotion.