Human Resources Generalist Job at City of Glenwood Springs in Glenwood Springs

Overview

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The Human Resources Generalist is responsible for performing a variety of duties on a professional level and works closely with the Director of Human Resources in supporting City Staff and Administration. This position carries out responsibilities in the following functional areas: recruiting and retention, benefits administration, assisting in employee relations, training agendas, performance management, onboarding, workflows, policy implementation, and employment law compliance.

Essential Functions

• Leads recruitment and interviewing efforts under the supervision of the Director of Human Resources; collaborates with the hiring manager and department on talent attraction strategies, advertising, and position descriptions, and the appropriate interviewing processes.
• Conducts job analysis as needed for new and existing positions, writes job descriptions according to the goals, daily tasks, and existing responsibilities of the position.
• Manages hiring efforts for screening candidates for full-time positions, and part-time/seasonal positions as needed, works closely with the Administrative Assistant II for scheduling interviews, adhering to best practices and federal and local employment law.
• Works closely with Recreation for the Kid Kamp hiring process, including interviewing, fingerprints, background checks, and drug screens to comply with state regulations and OSHA standards.
• Uses Colorado Municipal League (CML) survey data, reviews years of experience and qualifications to determine a competitive and equitable base salary range for offers, new and existing positions, and promotions.
• Creates and manages workflow based on approval from the Director of HR; includes Payroll/Finance, Onboarding, Information Technology, and Offboarding procedures.
• Analyzes staffing logistics, key metrics, and compiles reports to make recommendations on turnover, cost-per-hire, return on advertising campaigns, top hiring sources, and any other reporting as needed.
• Conducts New Hire Orientation (NHO), designs and manages pre-boarding, new hire training, packages, and equipment setup using laptops, City software, and handbooks/manuals.
• Thoroughly explains and provides information on employee total rewards and benefits. May also make and implement suggestions or changes on benefit needs or evaluate benefit contract bids.
• Plans and organizes Open Enrollment with the Director of HR and coordinates with the Administrative Assistant, including but not limited to PowerPoint presentations, Zoom or live meeting setup, updating Tyler Munis Benefits settings, and coordinating with insurance vendors.
• Conducts HR policy research using SHRM, Employers’ Council, and CML for subjects and incidents that arise or as requested by the Director of HR, and sends findings in a concise, clear, and accurate format.
• Enters benefits enrollment in corresponding portals and systems, administers Benefits Changes, Terminations, and New Hire Personnel Actions in Munis.
• Maintains accurate records and assists in completing salary surveys and responding to inquiries while remaining discreet and confidential.
• Recommends FMLA or Leave eligibility and escalates any important issue to the Director of HR, as the Generalist becomes aware of them; exercises sound judgment and acts in the City’s best interest.
• Helps, plans, and coordinates other special occasions as they arise, examples including, but not limited to, Career Fairs, Police Cadet NHOs, and anything required outside of normal working hours.
• Exemplifies outstanding customer service with all City employees, other municipalities, insurance companies, and the public; communicates in-person, over the phone, and by email in a prompt and polite manner.
• Assists with special projects internally, may work closely with an outside consultant, and/or complete self-auditing assessments.

Other Duties

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Core Competencies

• Portrays excellent communication and interpersonal skills, builds strong working relationships with all employees and departments, and with coworkers within the Human Resources department.
• Strong sense of ethics and integrity, even in challenging or ambiguous situations, sets an example of good conduct as an employee. Remains diplomatic and transparent when possible.
• Knowledgeable about Human Resources, policies, local government practices, and state and federal laws and regulations. Understands the applications of those laws and policies.
• Resourceful and a self-starter, conveys a curious outlook and problem-solving aptitude even with little direction given. Exercises sound judgment, critical thinking, and communicates regularly with supervisors.
• Proficient with Microsoft Excel, including advanced features to analyze data from the HRIS, and comfortable with using Review in Word to add comments and suggestions that are visible on important documents.
• Comfortable with public speaking, creating and presenting using PowerPoint, MS 365, OneDrive, and training or demonstrating before large audiences.
• Consistently demonstrates compassion, care, and customer service during interactions with all employees, members of the public, even while experiencing a challenging situation or person.
• Speaks and dresses professionally in business professional or business casual attire except where and when the dress code is relaxed. Shows attentiveness and warm body language, and facial expressions.
• Working knowledge of Tyler Munis HCM or similar software, able to learn new systems quickly and efficiently.
• Detail-oriented with a focus on correct grammar and punctuation, must demonstrate a thorough grasp of the English language in both written and spoken forms.
• Able to prioritize and re-prioritize weekly and daily on the job with changes in plans, disruptions, and multiple deadlines, excellent time management skills.

Education, Training, and Certifications

• Bachelor's degree in HR, business, communications, psychology, or a related field and two to three years of related experience; or any similar combination of education, skills, and experience.