Call Center Agent/Reservations Job at U-Haul in Grand Prairie

Overview

Employer Industry: Transportation and Logistics

Why consider this job opportunity:

• Career stability with a reputable employer
• Opportunities for advancement and personal growth within the organization
• Comprehensive benefits package, including health insurance, retirement plans, and EAP
• Discounts on various products and services, including Apple products and hotels
• Supportive work environment that values teamwork and customer service
• Paid holidays, vacation, and sick days for eligible employees

Responsibilities

• Assist with calls from and to customers, ensuring excellent service
• Support field team members and U-Haul dealerships with equipment and reservation management
• Review reports for effective equipment placement and customer reservations
• Help manage the Company\'s U-Box portable storage product
• Direct incoming customer equipment based on demand and productivity status

Qualifications

• High school diploma or equivalent
• Working knowledge of office equipment, including multiline phones and email
• Proficient in customer service, time management, and multitasking
• Ability to work in a fast-paced environment

Preferred Qualifications

• Previous experience in customer service or a related field
• Familiarity with reservation systems or logistics management

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.