Customer Service Associate - Customer Service Center Job at Remote Jobs in Union

Overview

Why consider this job opportunity:

• Opportunity for career advancement within a reputable banking institution
• Professional and supportive work environment focused on customer satisfaction
• Flexible schedule with the potential for additional hours as needed
• Engaging work that involves interaction with various banking products and services
• Chance to provide meaningful support and solutions to customers

What to Expect (Job Responsibilities)

• Respond to and resolve inbound customer requests related to bank products and services
• Build and maintain customer relationships while addressing inquiries and concerns
• Collaborate with other departments to ensure satisfactory resolution of customer issues
• Provide customer service through various communication channels, including phone, chat, and email
• Perform general clerical duties and maintain knowledge of banking policies and procedures

What is Required (Qualifications)

• High school diploma or GED
• Minimum of one year of experience in banking or financial services in a customer service role preferred
• Proficiency in using personal computers and Microsoft Office products
• Strong organizational, time management, and multitasking skills
• Ability to maintain confidentiality and work independently

How to Stand Out (Preferred Qualifications)

• Previous experience in a contact center environment
• Familiarity with deposit, loan, and digital banking services
• Excellent written and oral communication skills
• Ability to work under pressure in a fast-paced environment

#Banking #CustomerService #CareerOpportunity #FlexibleSchedule #ProfessionalDevelopment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.