AppleOne
AppleOne is hiring: Collections Customer Service Representative in North Charles
AppleOne, North Charleston, SC, US
Job Description
Job Description
Collections Customer Service Representative (Account Representative)
Temp-to-Hire
On-site, North Charleston
M-F traditional work week
$17.50 plus monthly bonus up to $500/month
We’re seeking energetic and goal-oriented individuals to join a growing collections team representing major clients in the logistics industry. This is a business-to-business (B2B) collections role; no prior collections experience is required. If you have strong communication skills and a background in customer service, sales, retail, or hospitality, we want to hear from you!
Position Overview:
Handle 50 outbound and 30 inbound calls per day
All calls are to businesses with past-due accounts
Opportunity for advancement based on performance
What You’ll Be Doing:
Make and receive calls to businesses throughout the US and Canada
Negotiate payment plans and help resolve outstanding balances
Manage your daily account portfolio and meet productivity goals
Provide exceptional service while maintaining a professional, persuasive tone
Multitask efficiently across phone, email, and internal systems
Contribute to a supportive, high-energy team environment
What You’ll Need to Succeed:
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
Ability to type 35–40 WPM while actively on calls
Experience in sales or customer service (retail or call center background a plus)
Strong written and verbal communication with confidence in negotiation
Desire to meet goals in a fast-paced, performance-based environment
Comfort working on a production floor with activity and energy around you
Why You’ll Love This Role:
Generous paid time off (PTO)
Affordable health, dental, and vision benefits
401(k) with company match
Casual dress code and game room
Regular employee appreciation events
Opportunities to give back through community volunteering
Career growth focus; 95% of leadership is promoted from within
Work in a stable, essential industry
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#3156
Company DescriptionTemp-to-Hire
On-site, North Charleston
M-F traditional work week
$17.50 plus monthly bonus up to $500/month
We’re seeking energetic and goal-oriented individuals to join a growing collections team representing major clients in the logistics industry. This is a business-to-business (B2B) collections role; no prior collections experience is required. If you have strong communication skills and a background in customer service, sales, retail, or hospitality, we want to hear from you!
Position Overview:
Handle 50 outbound and 30 inbound calls per day
All calls are to businesses with past-due accounts
Opportunity for advancement based on performance
What You’ll Be Doing:
Make and receive calls to businesses throughout the US and Canada
Negotiate payment plans and help resolve outstanding balances
Manage your daily account portfolio and meet productivity goals
Provide exceptional service while maintaining a professional, persuasive tone
Multitask efficiently across phone, email, and internal systems
Contribute to a supportive, high-energy team environment
What You’ll Need to Succeed:
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
Ability to type 35–40 WPM while actively on calls
Experience in sales or customer service (retail or call center background a plus)
Strong written and verbal communication with confidence in negotiation
Desire to meet goals in a fast-paced, performance-based environment
Comfort working on a production floor with activity and energy around you
Why You’ll Love This Role:
Generous paid time off (PTO)
Affordable health, dental, and vision benefits
401(k) with company match
Casual dress code and game room
Regular employee appreciation events
Opportunities to give back through community volunteering
Career growth focus; 95% of leadership is promoted from within
Work in a stable, essential industry
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#3156
This company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.