Liberty University
Executive Director of Transportation Services
Liberty University, Lynchburg, Virginia, us, 24513
The Executive Director will develop and implement transportation strategies that align with Liberty's mission, prioritizing operational excellence, stewardship, safety, and service in a Christ-centered environment. The role requires an innovative leader who can navigate both daily operations and long-term planning in a rapidly evolving and growing campus infrastructure.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Leadership & Strategic Planning • Develop a vision and operational roadmap for transportation services that supports Liberty's commitment to student access, safety, sustainability, and convenience. • Design and implement policies that promote efficient use of resources while meeting the dynamic transportation needs of a large residential campus. • Develop and manage a new shared vehicle and trailer pooling program where all university fleet assets are evaluated and incorporated into a shared vehicle program to reduce fleet size and associated ownership costs. • Evaluate current on-demand ride platform along with the fixed bus route and establish new guidelines and policies to further enhance and options for student transportation. • Create and manage a rental procedure to centralize and consolidate all external vehicle and equipment requests. • Contribute to campus master planning efforts with a focus on mobility, parking infrastructure, pedestrian flow, and long-term transportation investment. Operational Oversight • Oversee all day-to-day operations, including campus shuttle services, fixed-route bus systems, event transportation, ADA mobility services, on-demand ride services and vehicle fleet logistics. • Implement and manage transportation technology systems, such as route tracking, rider communications, and parking permit platforms. • Monitor performance metrics and user satisfaction to ensure a high level of service excellence and continuous improvement. Parking & Fleet Services • Direct all aspects of campus parking operations, including enforcement, permit programs, special event planning, and facility upgrades. • Manage the university fleet program, including procurement, maintenance schedules, usage tracking, and regulatory compliance. • Ensure that all operations adhere to state and federal safety guidelines and environmental standards. Customer & Campus Engagement • Partner with university departments, Residence Life, Athletics, and Student Affairs to provide reliable and responsive transportation solutions. • Develop communication strategies to keep students and employees informed about transportation services, changes, and disruptions. • Provide a welcoming, service-first approach to resolving student and parent concerns related to parking or transit services. Sustainability & Innovation • Explore and implement sustainable transportation initiatives, such as electric vehicle integration or carpool incentives that align with Liberty's values of stewardship and campus impact. • Monitor industry trends and propose innovative solutions that enhance transportation efficiency and user experience. Fiscal Management • Develop and manage departmental budgets, capital planning, and revenue streams from parking and transportation-related fees. • Lead contract management and vendor oversight for third-party transportation services, maintenance providers, and software platforms. Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
Works effectively as a team member, embracing and fostering LU's Christian model and Mission - Training Champions for Christ.
SUPERVISORY RESPONSIBILITIES This position will be responsible for 2+ staff.
QUALIFICATIONS AND CREDENTIALS Education and Experience Required: • Bachelor's degree in Business Administration, Transportation Management, Urban Planning, Engineering, or a related field. • 10+ years of progressive experience in transportation or logistics operations, including 5+ years in a leadership or senior management role. • Strong skills in budget management, operations oversight, and team leadership. • Excellent communication, analytical, and project management skills. • Commitment to Liberty University's mission and values. Preferred: • Master's degree in Public Administration, Transportation Planning, or related discipline. • Experience working in higher education or a large institutional environment. • Familiarity with Virginia transportation policies and municipal coordination. • Knowledge of sustainable and emerging transportation technologies.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB Communication and Comprehension • Ability to effectively communicate both verbally and in writing to convey clear, well articulated information. • Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner. • Possess public communication skills that allow professional representation of Liberty University. • Strong organizational skills. • Computer skills (if required).
Problem Solving • Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Physical and Sensory Abilities • Require to travel to local off and on campus locations. • Required to sit to perform deskwork and type on a keyboard. • Regularly required to hear and speak in order to effectively communicate orally. • Regularly required to stand, walk, and climb stairs to move about the campus. • Handle materials, reach overhead, kneel or stoop in order to conduct business. • Regularly lift 10+ pounds.
WORKING CONDITIONS
Work Environment The working environment in which one will typically perform the essential functions of this position is primarily office-based in a climate-controlled, well-lit environment with a moderate noise level. Duties also include frequent campus site visits, facility inspections, and attendance at university events, some of which may take place outdoors. Occasional evening and weekend hours are required to support major campus events and operational needs.
Driving Requirements If the employee is required to travel in performing the duties and responsibilities of the position, the use of one's personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position.
Target Hire Date 2025-09-22
Time Type Full time
Location Lynchburg - In Office
The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Leadership & Strategic Planning • Develop a vision and operational roadmap for transportation services that supports Liberty's commitment to student access, safety, sustainability, and convenience. • Design and implement policies that promote efficient use of resources while meeting the dynamic transportation needs of a large residential campus. • Develop and manage a new shared vehicle and trailer pooling program where all university fleet assets are evaluated and incorporated into a shared vehicle program to reduce fleet size and associated ownership costs. • Evaluate current on-demand ride platform along with the fixed bus route and establish new guidelines and policies to further enhance and options for student transportation. • Create and manage a rental procedure to centralize and consolidate all external vehicle and equipment requests. • Contribute to campus master planning efforts with a focus on mobility, parking infrastructure, pedestrian flow, and long-term transportation investment. Operational Oversight • Oversee all day-to-day operations, including campus shuttle services, fixed-route bus systems, event transportation, ADA mobility services, on-demand ride services and vehicle fleet logistics. • Implement and manage transportation technology systems, such as route tracking, rider communications, and parking permit platforms. • Monitor performance metrics and user satisfaction to ensure a high level of service excellence and continuous improvement. Parking & Fleet Services • Direct all aspects of campus parking operations, including enforcement, permit programs, special event planning, and facility upgrades. • Manage the university fleet program, including procurement, maintenance schedules, usage tracking, and regulatory compliance. • Ensure that all operations adhere to state and federal safety guidelines and environmental standards. Customer & Campus Engagement • Partner with university departments, Residence Life, Athletics, and Student Affairs to provide reliable and responsive transportation solutions. • Develop communication strategies to keep students and employees informed about transportation services, changes, and disruptions. • Provide a welcoming, service-first approach to resolving student and parent concerns related to parking or transit services. Sustainability & Innovation • Explore and implement sustainable transportation initiatives, such as electric vehicle integration or carpool incentives that align with Liberty's values of stewardship and campus impact. • Monitor industry trends and propose innovative solutions that enhance transportation efficiency and user experience. Fiscal Management • Develop and manage departmental budgets, capital planning, and revenue streams from parking and transportation-related fees. • Lead contract management and vendor oversight for third-party transportation services, maintenance providers, and software platforms. Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
Works effectively as a team member, embracing and fostering LU's Christian model and Mission - Training Champions for Christ.
SUPERVISORY RESPONSIBILITIES This position will be responsible for 2+ staff.
QUALIFICATIONS AND CREDENTIALS Education and Experience Required: • Bachelor's degree in Business Administration, Transportation Management, Urban Planning, Engineering, or a related field. • 10+ years of progressive experience in transportation or logistics operations, including 5+ years in a leadership or senior management role. • Strong skills in budget management, operations oversight, and team leadership. • Excellent communication, analytical, and project management skills. • Commitment to Liberty University's mission and values. Preferred: • Master's degree in Public Administration, Transportation Planning, or related discipline. • Experience working in higher education or a large institutional environment. • Familiarity with Virginia transportation policies and municipal coordination. • Knowledge of sustainable and emerging transportation technologies.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB Communication and Comprehension • Ability to effectively communicate both verbally and in writing to convey clear, well articulated information. • Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner. • Possess public communication skills that allow professional representation of Liberty University. • Strong organizational skills. • Computer skills (if required).
Problem Solving • Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Physical and Sensory Abilities • Require to travel to local off and on campus locations. • Required to sit to perform deskwork and type on a keyboard. • Regularly required to hear and speak in order to effectively communicate orally. • Regularly required to stand, walk, and climb stairs to move about the campus. • Handle materials, reach overhead, kneel or stoop in order to conduct business. • Regularly lift 10+ pounds.
WORKING CONDITIONS
Work Environment The working environment in which one will typically perform the essential functions of this position is primarily office-based in a climate-controlled, well-lit environment with a moderate noise level. Duties also include frequent campus site visits, facility inspections, and attendance at university events, some of which may take place outdoors. Occasional evening and weekend hours are required to support major campus events and operational needs.
Driving Requirements If the employee is required to travel in performing the duties and responsibilities of the position, the use of one's personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position.
Target Hire Date 2025-09-22
Time Type Full time
Location Lynchburg - In Office
The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.