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Customer Materials Coordinator (3rd shift)

ZipRecruiter, Grand Rapids, Michigan, us, 49528

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Job DescriptionJob Description

Summary: Our client is a leading Tier 1 automotive supplier seeking a

Customer Materials Coordinator

on 3rd shift to serve as the operational bridge between their Grand Rapids facility and key automotive OEM customers. This role is vital in managing order fulfillment, aligning internal production with external demand, and maintaining high service levels in a fast-moving manufacturing environment. The ideal candidate is highly organized, collaborative, and experienced in customer-facing roles within automotive supply chains.

What You'll Do:

Act as the primary interface between manufacturing operations and automotive customers, ensuring alignment on order requirements and delivery timelines.

Track, interpret, and distribute electronic data interchange (EDI) forecasts and customer releases to internal teams daily.

Monitor production output against delivery schedules, flagging any discrepancies or risks to internal stakeholders.

Support daily logistics planning by coordinating with production and shipping teams to meet outbound shipment deadlines.

Regularly update internal departments with rolling demand forecasts to maintain production readiness.

Prepare and cross-verify shipment paperwork to ensure accurate and timely dispatch.

Address delivery issues or customer feedback by working closely with quality, logistics, and production departments.

Assist in root cause analysis and follow-through on corrective actions related to quality or delivery performance.

Maintain compliance with automotive quality and environmental standards including ISO 9001, IATF 16949, and ISO 14001.

Champion safety and environmental regulations, maintaining adherence to OSHA and MIOSHA guidelines.

What You Bring:

Bachelor's degree in Supply Chain Management, Logistics, Business, or a related discipline.

At least 3 years of experience within a Tier 1 automotive manufacturing environment, preferably in plastics.

Proven track record supporting OEM programs-direct experience with Ford or GM is a strong plus.

Solid understanding of scheduling systems, materials coordination, and just-in-time delivery practices.

Comfortable using EDI platforms and ERP/MRP systems in a manufacturing setting.

Ability to communicate effectively across departments and build strong working relationships with internal and external partners.

Strong attention to detail, with excellent organizational and time management skills.

Thrive in fast-paced, deadline-driven environments with shifting priorities.

Bonus Points For:

Previous involvement in audit preparation or compliance documentation.

Familiarity with quality tools like 8D, 5-Why, or other root cause methodologies.

Exposure to Lean or Six Sigma environments and continuous improvement projects.

Experience working with international shipping or multiple OEMs simultaneously.

Titles That May Fit This Role:

OEM Materials Coordinator

Supply Chain Customer Liaison

Logistics and Scheduling Specialist

Automotive Order Fulfillment Coordinator

Production and Delivery Scheduler

ERP/EDI Materials Analyst

Tier 1 Customer Service Planner

Material Planner

Company DescriptionWhether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.

Benefits: 401(k) matching Comprehensive dental, vision, and health insurance Flexible schedule options Health savings account Life insurance Paid time off Professional development assistance Employee assistance and discount programs Referral program Retirement plan Tuition reimbursement

iMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential.

Experience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!

Contact us today to learn more: *** Grand Rapids, Michigan: 616.254.8586 *** Tampa, Florida: 813.463.8850 *** www.impactbusinessgroup.com *** Chat with us live: https://lc.chat/now/8608604/Company DescriptionWhether you are seeking employment opportunities, or candidates for your open positions, iMPact Business Group is committed to providing our candidates and clients with unparalleled service and results. We leverage 200+ years of combined experience to develop Strategic Staffing Solutions that deliver best in class results while reducing overall costs associated with staffing initiatives. Our main focus areas of expertise are Information Technology, Engineering, Finance /Accounting, Business Administration/Process and Project Management.\r\n\r\nBenefits:\r\n401(k) matching\r\nComprehensive dental, vision, and health insurance\r\nFlexible schedule options\r\nHealth savings account\r\nLife insurance\r\nPaid time off\r\nProfessional development assistance\r\nEmployee assistance and discount programs\r\nReferral program\r\nRetirement plan\r\nTuition reimbursement\r\n\r\niMPact Business Group specializes in providing businesses with professional level Staffing (Contract/Project Staffing, Contingent/Direct Hire and Executive Retained Search). Since our inception, Impact Business Group has grown a recruiting and delivery platform that consistently exceeds our client's expectations. Besides providing you with training and the tools needed to ramp up quickly, we support you with a generous base salary, structured tenure pay increases and an uncapped commissions plan offers you an unlimited earnings potential. \r\n\r\nExperience the difference a results-oriented service organization can provide. Our clients, candidates and employees leverage an uncommon work ethic to deliver uncommon results. The philosophy is simple: integrate Motivated People and companies together - iMPact - the difference!\r\n\r\nContact us today to learn more:\r\n*** Grand Rapids, Michigan: 616.254.8586\r\n*** Tampa, Florida: 813.463.8850\r\n*** www.impactbusinessgroup.com\r\n*** Chat with us live: https://lc.chat/now/8608604/